
Customer Service Executive
1 day ago
CRAZZ Group, a technology company that has the sole objective of providing the best technology solution to modern issues faced by our clients.
Responsibilities- Answering client correspondences through email, social media, and by phone.
- Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information, purchases and billings.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.
- Managing orders and ensuring their prompt delivery.
- You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
- Leadership Role
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