Operations Implementation Specialist

TrustArc is the leader in data privacy, automating and simplifying the creation of end-to-end privacy management programs for global organizations. TrustArc provides privacy intelligence and platform automation to help organizations demonstrate compliance, minimize risk, and build trust. We have a global team across the Americas, Europe, and Asia. For more information visit www.trustarc.com.

We invest in our team members' work-life balance with paid time off, flexible working hours, and a work-from-home environment. We support employees with industry-specific learning and host virtual team events such as trivia, international pet day celebrations, lunch'n'learns, exercise classes, Women at TrustArc ERG, and more. All initiatives align with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We encourage employees to reflect daily on which value(s) they demonstrated and acknowledge exceptional work through semi-annual awards, including a paid vacation.

TRUSTe is looking for an Operations Implementation Specialist to join its Global Privacy Solutions Team. We are seeking candidates with strong organizational skills, keen attention to detail, knowledge of various ERP systems, and a passion for working in a dynamic team.

• Primarily support the Technical Account Management Team for the implementation and setup of our clients on the TrustArc products
• Provide the highest quality technical support and troubleshooting to ensure client success using our products
• Acquire in-depth product knowledge quickly through hands-on experience and interaction with subject matter experts
• Communicate responsively with all team members to ensure timely delivery of tasks
• Perform other related functions as may be assigned

• Bachelor's Degree in Computer Science/Information Technology/Computer Engineering or related fields
• Must have Front End Web Development experience
• Advanced knowledge of Sublime (text editor), Google Apps, Photoshop, Illustrator, GIMP (photo editor), BrowserStack, and others
• Strong understanding of technological platforms, preferably online ad serving systems on desktop and mobile
• Ability to distill complex issues into clear written and verbal recommendations
• Intermediate to Advanced knowledge of MS Office applications, especially Excel; basic knowledge of Web-based technologies (HTML, FTP, cookies, web beacons, etc.)
• Strong command of standard American English grammar and usage, both oral and written
• Strong attention to detail and ability to work through complex problems with creative solutions
• Highly motivated and self-directed
• Ability to work effectively cross-functionally with other teams

Preferred but not required:

• 2-3 years of experience in online advertising, email, marketing, or software technical support
• Functional work experience in privacy management systems
• Understanding of data privacy management practices
• Knowledge of various ERP systems (Netsuite, Jira, Salesforce, etc.)

• Competitive compensation
• Health, Vision and Dental Care
• PTO Program
• Computer + Welcome Package
• Work from Home as option
• Continuing Education Program
• Opportunities to participate in philanthropic activities
• Opportunities to participate in health-focused activities (mindfulness, wellness, active lifestyle)
• Php 20,000 employee referral program

Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway and give us both the chance to find out

TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We celebrate employees for who they are, who they love, and the unique perspectives they bring. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We believe differences strengthen our organization and product.

If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at hr@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process to enable full participation.