Learning and Development Manager

4 days ago


Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

On-site - Quezon City 5-10 Yrs Exp Bachelor Full-time

Job Description

The ideal candidate will have a strong background in Learning and Development, with 8 years of HR experience, and 5 to 7 years of experience in a managerial role specializing in training within the BPO industry. The role also requires flexibility to work on a shifting schedule.

Responsibilities
  • Lead and oversee the design and execution of training programs aimed at improving employee skills and performance.
  • Work closely with leadership to assess organizational training needs and develop strategies to meet them.
  • Guide and manage the Learning & Development team to ensure the effective implementation of training initiatives.
  • Provide instructional design expertise to create engaging and impactful training materials and modules.
  • Analyze training feedback and performance metrics to ensure the effectiveness of programs.
  • Partner with different departments to ensure training aligns with business goals and priorities.
  • Stay updated on the latest trends and best practices in Learning & Development, especially within the BPO industry.
Requirements
  • Bachelor's/College degree in Human Resource Management, Psychology, or a related field.
  • Minimum of 8 years of HR experience, focusing on Learning and Development.
  • 5 to 7 years of managerial experience specializing in Training & Development in a BPO environment.
  • Instructional design experience is a plus.
  • Strong communication and leadership abilities.
  • Must be amenable to working on a shifting schedule.
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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