
Hotel Bistro Attendant
4 weeks ago
Join One of Northern Indiana's Leading Hospitality Groups
As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly—and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka
If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role—you're building a career with a company that values your contributions and is committed to your success.
Position Summary:
The AM Bistro Attendant is responsible for delivering an exceptional breakfast and beverage experience to guests while upholding Marriott brand standards. This role includes preparing and serving food and drinks, maintaining a clean and organized work area, and providing warm, professional service to every guest.
Key Responsibilities:
- Greet guests warmly and provide prompt, friendly, and efficient service in the Bistro.
- Prepare and serve breakfast items, specialty coffee drinks, and other menu offerings according to Marriott recipes and standards.
- Operate the point-of-sale (POS) system accurately, process orders, and handle cash/credit transactions.
- Maintain cleanliness and sanitation of the Bistro, dining area, and all food preparation areas in accordance with health and safety guidelines.
- Stock and replenish supplies, condiments, utensils, and grab-and-go items as needed.
- Communicate effectively with team members and management to ensure smooth daily operations.
- Assist with opening duties, including setting up equipment, brewing coffee, and preparing food.
- Provide product knowledge to guests and make menu recommendations when appropriate.
- Comply with Marriott service standards, uniform guidelines, and appearance policies.
- Support other hotel departments when needed to enhance guest satisfaction.
Qualifications:
- Prior food service, barista, or customer service experience preferred.
- Ability to work early morning shifts, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Strong attention to detail and commitment to cleanliness.
- Ability to stand for extended periods and lift up to 25 lbs.
- Knowledge of basic food preparation and safe food handling practices.
- Positive attitude and ability to work in a team-oriented environment.
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