Remote Leasing Coordinator

3 weeks ago

Iloilo City, Western Visayas, Philippines Arboreal Management Full time
About The Role

As a Remote Leasing Coordinator, you'll be the first point of contact for prospective tenants across our rental portfolio. Your mission is to ensure fast, friendly, and accurate responses to leads—turning inquiries into scheduled tours and applications.

What You'll Do
  • Respond promptly to leasing inquiries via call, text, and email
  • Schedule property tours and maintain showing windows
  • Assist prospective tenants with applications and unit details
  • Coordinate with U.S.-based leasing agents and internal departments
  • Manage leasing documentation and CRM updates in AppFolio
  • Create and assign support tickets using our internal system
  • Keep listings and leasing specials updated

Tools You'll Use
  • AppFolio – Leasing CRM and property management platform
  • 3CX – Cloud phone system
  • Microsoft Teams & Outlook – Internal communication and updates
  • Microsoft SharePoint – Access to building info, scripts, specials
  • Super Simple Ticketing – Task routing for internal coordination
  • Rippling / VPM – Time tracking
  • Training and accounts for all systems will be provided.

Work Schedule

Full-time, 40 hours/week

Requires overlapping hours with U.S. Pacific Time

Shift typically starts in the early to mid-evening PH time

You're a Great Fit If You…

Have experience in leasing, customer service, or real estate support

Are highly organized and detail-oriented

Communicate clearly in both written and spoken English

Are tech-savvy and comfortable switching between multiple platforms

Can follow scripts while also using good judgment

Thrive in a remote, fast-paced, collaborative environment

Perks

Competitive pay with performance bonuses

Long-term, stable remote work

Training and support from a global team

Opportunities for career growth within a rapidly expanding organization

We look forward to growing with you
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