Business Development Team Lead

As a Business Development Team Lead, you will be involved in leading and mentoring Sales Support Representatives and Data Researchers to improve performance and productivity while ensuring alignment and meeting organizational standards. You will oversee the identification of new business opportunities and support Account Executives in their initiatives. You will also maintain updated documentation of processes, promote best practices, and identify opportunities for efficiency and technological enhancement.

General Tasks

• Follows daily tasks and stays on top of emails, calls, and timelines.
• Follows the structure and processes of daily tools – Google Suite, Microsoft Office, Slack, and Salesforce.
• Uses Confluence to document training programs, current processes, updates, and best practices related to Business Development backend operations.
• Keeps tasks and processes updated and delegates to team members.
• Collaborates with senior leadership to create strategies that enhance the overall performance of the Business Development function.
• Supports Business Development and Account Executives\' initiatives (US and UK).
• Ensures tasks are carried out according to organizational guidelines, standards, and best practices.
• Acts as the key decision-maker for urgent issues related to team responsibilities.
• Assists with projects on an as-needed basis.
• Maintains a clean and functional workstation.
• Acknowledges updates and announcements.
• Approves time off requests.
• Meets with the management team to improve practices between the US and Asia.

Specific Tasks

• Oversees the Business Development team and coordinates team schedules.
• Conducts regular one-on-one meetings and evaluations to provide feedback and address challenges.
• Develops training programs for onboarding new team members and ongoing team development.
• Uses LinkedIn Sales Navigator and ZoomInfo to gather contact information for outbound campaigns.
• Sets up and tracks email campaigns for both the New Logo and the UK Sales team.
• Responds to customer emails, if necessary.
• Establishes goals for the team and ensures they are met.
• Tracks key performance metrics (KPIs) for the team and individual members.
• Conducts market research to identify and segment target prospects, build and refine lead lists, and set up and personalize outbound campaigns (email, calls, social media).
• Runs A/B tests to optimize performance, tracks campaign metrics, and reports on effectiveness.
• Updates Salesforce records to support the sales process and maintain data integrity.
• Maintains Business Development and UK Sales dashboards and creates reports as needed.

As a Business Development Team Lead, you will lead and mentor Sales Support Representatives and Data Researchers to improve performance and productivity while ensuring alignment with organizational standards. You will oversee identification of new business opportunities and support Account Executives in their initiatives. You will also maintain updated documentation of processes, promote best practices, and identify opportunities for efficiency and technological enhancement.

Required Skills/Abilities

• Strong oral and written communication skills.
• Excellent leadership skills.
• Proficient in Microsoft Office and Google Suite.
• Knowledge of Salesforce is a plus.
• Willing to work on the graveyard shift, shifting schedule, and weekends.

Education/Experience

• Bachelor's degree in a related field or equivalent experience.
• At least 3 years of experience in business development, sales, or a similar role.

Additional Requirements

• Can work fully onsite.
• Can work from Monday to Friday, 9pm-6am.
• Can work in shifting schedules when necessary.

• Mid-Senior level

• Full-time

• Industries: Advertising Services