Sales Administrator
2 weeks ago
The Sales Administrator provides clerical, transactional and organizational support to the Sales Team.
The primary role of this position is to receive and process sales orders relating to the company real estate projects, and to track the conveyance of contractual deliverables from both the seller and buyer.
This role involves checking the accuracy of sales orders, maintaining sales records, and compiling monthly sales reports. This role is also required to liaise with customers, other company departments and external agencies.
The Sales Administrator embodies Menarco's dedication to the Entrepreneurial Operating System (EOS) and embraces our core values centered on people, planet, and the principles of integrity, courage, excellence, mindfulness, and empathy (ICEME). He/She is expected to resonate with Menarco's passion for purpose, innovation, and a commitment to contributing to a greater good, epitomized by our mission to build better for every individual we impact.
- Receiving and Processing of Sales Orders
- Verify sales orders, collect customer's personal information and payment details, and issue sales transaction invoices as required.
- Ensure that orders are processed according to contract and customer requirements.
- Review all documentation pertaining to each sale for completeness and accuracy (LOI/Buyer Registration, Deed of Sale, Buyer's Financing, etc.)
- Maintain and update sales transaction and customer records in required format/s (digital and/or hard copy)
- Organize and maintain sales records, product inventory, and prepare periodic reports for internal dissemination.
- Client Relationship:
- Receive and reply to queries from prospects and buyers. Oversee completion and collection of all necessary requirements and foster exceptional customer service.
- Internal and External Liaison:
- Work closely with different internal departments and external agencies in the execution and implementation of the sale.
- Associate's or Bachelor's Degree in business administration or related field
- Previous experience in real estate sales administration or similar role
- Exceptional interpersonal and customer service skills
- Advanced knowledge of administrative record-keeping
- Familiarity with sales reports and sales records
- Proficiency in word processing and spreadsheet software
- Excellent written and verbal communication skills
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