User Operations Specialist
2 weeks ago
Job Responsibilities:
- Manage user operations, develop user segmentation strategies, and enhance user engagement and loyalty.
- Optimize the user experience and improve retention rates through VIP programs, points systems, and other engagement mechanisms.
- Conduct user segmentation and implement targeted operational strategies to drive user activity and conversions.
- Develop user re-engagement strategies to reduce churn and increase LTV (Lifetime Value).
- Promote user growth and organic referrals through viral marketing, social sharing, and other engagement tactics.
- Monitor user behavior data, analyze user needs, and continuously refine operational strategies.
Job Requirements:
- Fluent in English, with strong communication skills for seamless teamwork.
- At least 2 years of experience in user operations, with expertise in user segmentation, growth strategies, and re-engagement tactics.
- Data-driven mindset, with proficiency in data analysis, A/B testing, and the ability to make decisions based on insights.
- Strong user insight and content planning skills.
- Candidates with experience in lottery, gaming, or financial industry user operations are preferred.
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