Client Manager

4 weeks ago


Manila, National Capital Region, Philippines BSI Full time

Great that you're thinking about a career with BSI

Our people make all the difference in our success.

BSI (British Standards Institution), the leading global standards and certification company and known for helping shape some of the most widely used standards, has continuously supported businesses by equipping them with the necessary solutions to turn standards of best practice into habits of excellence.

To help us with our mission, we are currently opening opportunities for Client Managers to join our growing team.

About the Role

As a Client Manager, you will be part of a dynamic team of specialists involved in the delivery of training and audits to various organizations. You will be working closely with BSI clients to help improve their performance by providing training services, as well as assessing their systems against applicable standards.

  1. Carry out assessments of clients' management systems to ensure that they meet the requirements of international standards, such as but not limited to ISO 9001, ISO 27001, ISO , ISO 22301, and other management system standards as applicable.
  2. Conduct various types of audits as a Team Leader or Team Member.
  3. Together with the audit team, prepare assessment reports and present audit outcomes to clients clearly for them to be able to understand and take appropriate actions, as necessary.
  4. Deliver training courses (Public or In-House) to clients on various topics and share knowledge and expertise to meet client expectations.
  5. Provide assistance and feedback with the design of training solutions and support in course development.
  6. Build relationships with clients and promote BSI's product offering and solutions aligned with their needs, by providing technical support during client engagement together with the sales team.

For this role, we are looking for someone who has the following experience and expertise:

  1. Completed a bachelor's degree in relevant and/or related fields (Information Technology, Computer Science/Engineering).
  2. Minimum of five (5) years relevant working experience in the information technology and/or IT services sector, as demonstrated by a comprehensive knowledge of business processes and systems. Experience in working/implementing ISO Management Systems is an advantage.
  3. Can demonstrate thorough technical knowledge and can speak the language of the business.
  4. Completed Lead Auditor Course on any of the following: ISO 9001, ISO 27001, ISO , ISO 22301 as well as additional IT professional certification will be an advantage.
  5. Third-party Certification Body (CB) experience as Auditor / Lead Auditor preferred.
  6. Strong presentation skills and can communicate effectively at all levels within a client's organization and BSI and can demonstrate high-level interpersonal skills.
  7. Able to work with minimal supervision and proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable conducting the interview virtually, please speak to a member of our recruitment team.

#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per year

    Company DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...

  • Account Manager

    4 days ago


    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

  • Client Manager

    4 days ago


    Manila, National Capital Region, Philippines BSI Full time ₱600,000 - ₱1,200,000 per year

    Great that you're thinking about a career with BSIOur people make all the difference in our successBSI (British Standards Institution), the leading global standards and certification company and known for helping shape some of the most widely used standards, have continuously support businesses by equipping them with the necessary solutions to turn standards...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...


  • Manila, National Capital Region, Philippines IFIVE INC. Full time $60,000 - $80,000 per year

    The Client Onboarding Manager will be responsible for building and maintaining strong relationships with both new and existing clients. This role focuses on understanding client needs, driving engagement, and ensuring the delivery of exceptional service. The ideal candidate will possess excellent interpersonal skills, a strategic mindset, and a proactive...


  • Manila, National Capital Region, Philippines Training Resources Group, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Grow your career with Australia's largest training resources providerWork from the comfort of your own homeBe part of a dynamic & successful teamGreat career progression in a rapidly expanding companyNo weekend workRole OverviewWe are looking for an experienced and proactive Client Relationship Manager to manage and grow key client accounts, with a strong...


  • Manila, National Capital Region, Philippines Empower Full time ₱900,000 - ₱1,200,000 per year

    The Manager Client Services is responsible for managing and overseeing assigned client service activities with retirement plans. This position is responsible for ensuring quality service of individual products is provided to all clients in an efficient cost-effective manner. Provides leadership to all members of the team including their growth and...


  • Manila, National Capital Region, Philippines AS White Global Full time ₱900,000 - ₱1,200,000 per year

    THE OPPORTUNITYSpecializing in talent acquisition and management, AS White Global collaborates with Australian companies to establish high-performing international teams in Southeast Asia. We help businesses seamlessly connect with top-tier talent, integrate these teams, and ensure both functional and cultural alignment to provide sustainable and...


  • Manila, National Capital Region, Philippines Boldr Full time ₱900,000 - ₱1,200,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for bolder impact.  We employ just over a thousand team members across...


  • Manila, National Capital Region, Philippines West Full time $60,000 - $80,000 per year

    This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.Job Summary: Client experience managers...