Workplace Experience Director

7 days ago


Manila, National Capital Region, Philippines PRIME PHILIPPINES Full time

About the Role

The Workplace Experience Director will oversee the daily operations of a co-working space, focusing on providing an exceptional experience for members. Key responsibilities include facilities management, operations, team leadership, financial management, and event planning.

Key Responsibilities

  1. Facilities Management
  • Ensure the cleanliness, maintenance, and overall functionality of the co-working space.
  • Coordinate with vendors for necessary services like security, IT, and utilities.
  • Regularly inspect facilities to ensure safety and health standards are met.
Operations and Member Support
  • Manage front desk services, meeting room bookings, and event setup to enhance member experience.
  • Implement policies and procedures to improve workspace efficiency and customer satisfaction.
  • Address member concerns and facility-related issues promptly.
Leadership and Collaboration
  • Supervise on-site staff, including receptionists and office assistants.
  • Develop and maintain relationships with external contractors to meet service level agreements (SLAs).
Financial Management
  • Oversee budget allocation for facilities, operations, and maintenance expenses.
Event Planning and Emergency Preparedness
  • Support community events and networking activities within the space.
  • Develop emergency preparedness plans, including fire drills and security measures.


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