Digital Credit Operations Lead
6 days ago
Department Operations
SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands.
Job Description:The Collections Team Lead oversees a team of collections specialists to ensure compliance with internal policies and regulations. Also leads projects to improve operational efficiency, liaise with stakeholders and clients, and resolve escalated issues while supporting team members.
Management of Credit Processing and Collections Teams
- Guide and support team members to follow policies and procedures.
- Regularly evaluate performance and provide training to improve team skills.
- Monitor team productivity and efficiency, implementing improvement strategies as needed.
Quality Assurance / Compliance
- Ensure accuracy and completeness of all credit documentation.
- Implement necessary measures to enhance quality.
- Ensure compliance with both internal policies and procedures, and external regulations such as BSP issuances and other applicable laws.
- Ensure timely submission of regulatory reports.
Projects / Continuous Improvement
- Completion of adhoc tasks such as creating and updating of SOPs, assistance in credit policies etc.
- Identify opportunities for process optimization and efficiency gains within digital credit operations.
- Implement best practices and innovative solutions to drive continuous improvement.
Reporting and Analysis
- Generate and analyze reports on credit processing metrics.
- Provide regular updates to management on KPIs
- Graduate of any 4-year course (preferably in banking and finance or any related courses).
- At least 3 - 6 years experience as Digital Credit Operations Lead or any related role.
- Can work closely with cross-functional teams and can assemble, interpret and apply critical thinking to data to help counsel decisions.
- Having experience in reporting / presenting to executives or upper management on high level metrics and key strategic decisions is a plus.
- Proficiency in MS Excel and Google Sheets is a plus.
- Open to work in Ortigas, Mandaluyong City.
-
Digital Operations Lead
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeDigital Credit Operations LeadShopee is a leading global consumer internet company with a mission to improve the lives of individuals and businesses in Southeast Asia through financial services powered by technology.The Collections Team Lead oversees a team of collections specialists to ensure compliance with internal policies and regulations. This role...
-
Project Credit Operations Analyst
2 weeks ago
Manila, National Capital Region, Philippines Tonik Digital Bank Full timeCredit Evaluation & Risk AssessmentAnalyze credit applications and financial data to assess the creditworthiness of loan applicants.Ensure compliance with internal credit policies and regulatory guidelines.Loan Application ProcessingReview and process loan applications, ensuring completeness and accuracy.Follow up with customers to obtain additional...
-
Credit Risk Expert for Loan Operations
1 day ago
Manila, National Capital Region, Philippines Tonik Digital Bank Full timeCredit Evaluation & Risk AssessmentWe're seeking a skilled Credit Risk Expert to join our Loan Operations team. As a key member of our team, you will be responsible for assessing the creditworthiness of loan applicants.Analyzing credit applications and financial data to determine the risk associated with potential borrowers.Ensuring compliance with internal...
-
Credit Management Expert
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeCredit Operations SpecialistShopee's digital credit operations involve managing credit processing and collections teams to ensure operational efficiency and quality assurance. The role requires effective communication and collaboration with cross-functional teams to implement best practices and innovative solutions.Main responsibilities:Overseeing credit...
-
Azure Operations Lead
6 days ago
Manila, National Capital Region, Philippines AIA Digital+ Philippines Full timeAIA Digital+ Philippines is a cutting-edge technology company that provides innovative solutions to businesses across Asia-Pacific.We are looking for a highly skilled Azure Operations Lead to lead our technical cloud operations team in delivering high-quality operations support services to all business units using AIA's Azure public cloud platform.Main...
-
Commercial Credit Lead
6 days ago
Manila, National Capital Region, Philippines Metrobank Full timeMetrobank seeks a seasoned professional to lead our Credit Group as a Commercial Credit Lead. This role entails heading the Credit Support Unit, driving strong credit risk management, and overseeing portfolio risk.Responsibilities:Oversee the analysis and evaluation of loan proposals, ensuring holistic credit risk assessment.Supervise team members, focusing...
-
Data Analyst with SQL experience
1 week ago
Manila, National Capital Region, Philippines Credit Corp Inc Full timeDIGITAL CAMPAIGN ANALYST (12-MONTH PROJECT-BASED)CreditCorp Inc. Australia's leading provider of responsible financial services in the credit-impaired consumer segment is currently looking for a Digital Campaign Analyst (12-month project-based) to join our rapidly growing Company that spans across Australia, New Zealand, USA, and the Philippines. This role...
-
Cloud Operations Lead
6 days ago
Manila, National Capital Region, Philippines AIA Digital+ Philippines Full timeAbout UsAIA Digital+ Philippines is a leading technology hub that empowers AIA's transformation and secures its position as the technology leader in the insurance industry. Our team works together to drive innovation, efficiency, and connectivity across Asia-Pacific.We are seeking an experienced Associate Cloud Director Philippines to lead our cloud...
-
Digital Product Manager
2 weeks ago
Manila, National Capital Region, Philippines Home Credit Philippines Full timeThe Product Manager plays a crucial role in shaping the product strategy and ensuring alignment with business goals. They drive decision-making using data, forecasting, and P&L strategy while defining success through key metrics and OKRs.About The JobWhat You'll Do:Product Development – define and refine the business requirements of new products and...
-
Operations Process Optimizer
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeOperational Efficiency SpecialistShopee's digital credit operations involve managing credit processing and collections teams to ensure operational efficiency and quality assurance. The role requires effective communication and collaboration with cross-functional teams to implement best practices and innovative solutions.Main responsibilities:Identifying...
-
Credit Operations Coordinator
6 days ago
Manila, National Capital Region, Philippines Robert Walters PH Full timeAbout this role:You will be responsible for managing the credit administration process efficiently, ensuring smooth operations and accurate financial records. As a Credit Operations Coordinator, you will work closely with the Credit Control Services Manager to provide administrative support to the Accounts Receivable function.Your key responsibilities will...
-
Credit and Portfolio Specialist
2 weeks ago
Manila, National Capital Region, Philippines maya Full timeABOUT USMaya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting-edge technology.We lead millions of Filipinos — consumers, businesses, communities, and...
-
Chief Executive Officer
1 week ago
Manila, National Capital Region, Philippines Credit Bureau Full timeCredit Bureau National Capital Region, PhilippinesWe are a licensed credit bureau in the Philippines, positioned to play a pivotal role in the country's financial ecosystem. As we transition from a licensed entity to a full-scale business, we are seeking a visionary Chief Executive Officer (CEO) to serve as a strategic partner to the Founder. The CEO will...
-
Credit Risk Operations Lead
16 hours ago
Manila, National Capital Region, Philippines Citigroup Full timeCredit Maintenance Senior AnalystRole OverviewThe Credit Maintenance Senior Analyst is an essential role within the organization, focused on maintaining data quality in credit systems and monitoring credit exposure. Key responsibilities include managing complex Credit Approvals (CA), supporting businesses, and reviewing Global Risk Review (GRR) reports.Main...
-
Credit Strategy Lead
5 days ago
Manila, National Capital Region, Philippines Tala Full timeAbout TalaTala is on a mission to empower the underserved by providing access to financial services. With a presence in multiple continents, we are revolutionizing the way people manage their finances. Our team is committed to innovation and excellence, driven by a passion for making a positive impact.Our unique platform enables lending and other financial...
-
Lead of Fraud Operations
5 days ago
Manila, National Capital Region, Philippines Shopee Full timeLead of Fraud Operations - Financial Crime Operations, SeaBankExperienced (Team Lead)Department OperationsSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet...
-
Credit Risk Specialist
7 days ago
Manila, National Capital Region, Philippines Shopee Full timeSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...
-
Risk Operations Analyst
4 days ago
Manila, National Capital Region, Philippines First Circle Full timeCompany OverviewFirst Circle is a leading fintech company in the Philippines that offers innovative financial solutions for businesses.We are committed to building smart banking solutions and have revolutionized SME lending in the digital age. Our team consists of experienced professionals who have pioneered data provision to the Credit Information...
-
Credit Operations Specialist
5 days ago
Manila, National Capital Region, Philippines Citigroup Full timeRole SummaryWe are seeking an experienced professional to join our Credit Maintenance team as a Senior Analyst. This role requires strong analytical skills and attention to detail to ensure accurate data entry and maintenance.Main Responsibilities:Coordinate with operations teams to capture and record data on credit exposures, obligors, and...
-
Credit Risk Management Lead
20 hours ago
Manila, National Capital Region, Philippines Metrobank Full timeMetrobank is a leading bank in the country, and we are committed to attracting and retaining top talent. As a Senior Credit Portfolio Specialist, you will be responsible for managing our credit portfolio and identifying opportunities for growth.Job Description:Manage the Credit Support Unit, overseeing the evaluation of credit proposals, portfolio risk...