Cloud Operations Lead
6 days ago
AIA Digital+ Philippines is a leading technology hub that empowers AIA's transformation and secures its position as the technology leader in the insurance industry. Our team works together to drive innovation, efficiency, and connectivity across Asia-Pacific.
We are seeking an experienced Associate Cloud Director Philippines to lead our cloud operations teams in Manila, Philippines. As a key member of our technology leadership team, you will be accountable for delivering world-class day-to-day operations for our public cloud environment.
Your Role
You will oversee the engagement and communication with teams under Group IT Operations residing in AIA ITPH. You will also manage the financial budgeting and site planning for Group IT Operations in AIA ITPH.
Key Responsibilities
Responsibilities include:
- Leading technical cloud operations teams in Manila, Philippines.
- Organizing team support in a 24/7 model.
- Accountable for required service levels attainment.
- Identifying continuous improvement areas and driving operational excellence and efficiency.
- Overseeing engagement and communication with teams under Group IT Operations.
- Managing financial budgeting and site planning for Group IT Operations.
- Escalating incidents and other operational activities.
Requirements
To succeed in this role, you must have 10+ years of relevant experience in Cloud/Platform Management roles, including at least 3 years in a senior role. You should have excellent understanding and proven experience in Public Cloud implementation, workload migration, and management in a multi-site enterprise environment. Proven experience plus relevant professional certifications (MS Azure, AWS, etc.) is required.
Benefits
As a valued member of our team, you can expect comprehensive benefits packages upon hire and upon regularization, including HMO with free 4 dependents, 15 days VL and 15 days SL, Guaranteed 14th-month pay, Annual Targeted Incentive, Group Life Insurance, Baguio Vacation Facility, Retirement Plan, and protection benefits.
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