Clinical Outreach

3 weeks ago

Cebu City, Central Visayas, Philippines Rdi Web Full time

About theRole

RDI is a fast-moving clinical research company working on high-impact diagnostics trials. We're looking for asystems-minded operatorto own and run our site outreach campaigns — identifying the right doctors, building precision-targeted lead lists, and running outreach end to end.

You'll alsomanage and coach a support team(starting with one coordinator), improve our execution systems, and make sure outreach runs without the founder's direct involvement. This is a high-trust, high-autonomyrolewith real impact.

Your Responsibilities


•Design and execute doctor outreach campaigns for clinical trial site activation


•Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive, etc.


•Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)


•Build targeting frameworks using CPT, ICD-10, and claims logic


•QA all lists before launch — ensure quality, specialty match, and targeting precision


•Create SOPs and research playbooks to standardize repeatable outreach


•Write and iterate outreach emails (with ChatGPT or original writing) that drive replies


•Manage outreach coordinator(s) — assign work, check quality, and coach improvement


•Run email sequences in Mixmax or similar tools


•Triage replies and hand off to the PM or Medical Director for NDA and qualification


•Track outreach performance in Airtable or CRM


•Continuously improve the system — spot issues, propose fixes, and implement improvements

Who You Are


•You've run high-context outreach campaigns in healthcare, clinical research, or healthtech


•You understand how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care


•You know how to reverse-engineer who's seeing the right patients, and how to filter them


•You're systems-driven — you build playbooks, workflows, and logic trees


•You're capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them


•You're excellent at written communication and can write persuasive outreach copy


•You're comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs


•You spot failure patterns early and fix them before they escalate


•You don't wait to be told what's broken — you fix things proactively

Tools You'll Use


•Airtable


•Mixmax


•ChatGPT


•Google Search / NPI Registry / Definitive Healthcare


•Seamless.AI / Apollo


•Google Sheets


•Notion


•Slack


•Salesforce

What Success Looks Like (First 60–90 Days)


•You've built and launched 3+ clean campaigns without founder input


•No more errors like wrong specialties or zero-reply campaigns


•Your lists are 95%+ accurate and quality-controlled before any email goes out


• Study Startup Manager is delivering under your guidance and not escalating minor issues


•You've built SOPs that others can follow and started optimizing response rates


•The CEO is out of the weeds and focused on strategy — because you own execution

13th Month Pay

Service Incentive Leave

Vacation/Sick Leave

SSS Contributions

PhilHealth Contributions

Pag-IBIG Fund Contributions

Maternity Leave (for qualified female employees)

Paternity Leave (for qualified male employees)

HMO (Principal - Day)

Salary: competitive, commensurate with skills and years of experience.

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