
Customer Service Opening
2 days ago
Join to apply for the Customer Service Opening - SHS Grads Can Apply role at Caldwell Communications.
Job Responsibilities- Communicates with customers on the phone or by written correspondence to address concerns.
- Resolves customer issues on the first call/contact whenever possible without transferring the caller.
- Matches customers' demands to Clients' products and solutions and services.
- Uses settlement and influencing abilities to recover from objections and achieve the customer's buy-in.
- Communicates specific information to internal and external clients and shares understanding with colleagues.
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Telecommunications
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