Customer Service Opening

3 weeks ago

Manila, National Capital Region, Philippines Caldwell Communications Full time
Overview

Join to apply for the Customer Service Opening - SHS Grads Can Apply role at Caldwell Communications.

Job Responsibilities
  • Communicates with customers on the phone or by written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers' demands to Clients' products and solutions and services.
  • Uses settlement and influencing abilities to recover from objections and achieve the customer's buy-in.
  • Communicates specific information to internal and external clients and shares understanding with colleagues.
What We Offer
  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Telecommunications

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