Data Services Associate

3 weeks ago

Pasig, National Capital Region, Philippines Boldr Full time
  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET'S START WITH OUR VALUES
  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we'll always find EMPATHY
WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and technologies. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes. This role will require you to be in office, 5 days a week.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO
  • Execute processes assigned by the client and/or management.
  • Ensure defined productivity targets are met.
  • Ensure defined quality targets are met.
  • Identify process improvement opportunities as they arise.
  • Reports process deficiencies to ensure accurate execution of tasks.
  • creating and finishing projects assigned by the client.
  • Collaborate with internal and external teams in completing projects.
  • Control and teach our sorting robots new skills.
  • Collaborate with other team members to provide user feedback, communicate issues or improvements to your shift manager
  • Take initiative and ownership in identifying areas of improvement
  • Work flexible shifts controlling robots.
WHAT WE'LL LIKE ABOUT YOU
  • Curious and authentic, just like us #beboldr.
  • An analytical and critical thinker, with an eye for even the most minute of details.
  • Passionate about client satisfaction.
  • Able to work well in a team environment.
  • Proactive and self-motivated.
  • Strongly interested in learning new ideas, processes, and unique requirements.
  • Strongly interested in learning about new technologies.
  • Experienced with PC, console, and mobile games.
  • Interest in gaming and robotics.
  • Able to focus for long periods.
  • Patient and persistent.
  • Flexible and able to adapt to different processes.
  • Flexible and able to adapt to different schedules.
  • Able to accept feedback gracefully.
  • Previous experience in a related field is a plus.
  • Experience with PC, console, and mobile games.
  • Strong Interest in gaming and robotics.
  • Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
  • Excellent problem-solving and observational skills.
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