Program Officer, Cards

4 weeks ago

Manila, National Capital Region, Philippines Metrobank Full time

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

POSITION TITLE: Program Officer

JOB SUMMARY:

The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs. These programs/campaigns/promos are designed to achieve assigned targets related credit card volume/billings based on identified strategies.

The jobholder should have adequate customer insighting and business analytical skills to generate key strategies for the delivery of usage KPIs.

DUTIES & RESPONSIBILITIES:

  • Data-driven customer insighting, business analysis and strategy development
  • Partner onboarding, management and engagement of top merchants/partners
  • Curation and orchestration of relevant offers, promos and communications to target segments
  • End-to-end planning, execution, coordination (internal and external) and implementation across all channels (Digital, SMS, Viber, EDM, MBOA etc)
  • Program budget optimization and management
  • Program/category-specific P&L Management

QUALIFICATIONS:

  • Must have a Bachelor's degree from a college/university and preferably a graduate of a business course.
  • Has at least 1 year solid experience in Marketing and/or Business Development or Business Analytics, in an officer/managerial level
  • Has broad understanding of the different areas of the credit card business and the capacity to relate unit's operations and performance metrics to the overall business of the company
  • Experience in third party negotiations and account management an advantage
  • Possess strong inter-personal skills
  • Has strong working knowledge of MS Word, Excel, and PowerPoint.

Other Details:

Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department

Rank: Junior Officer

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