Social Media Specialist

6 days ago

Manila, National Capital Region, Philippines Schultecruise Full time
Social Media Specialist (Community Manager)

(This position is open to candidates located in Venezuela and the Philippines)

Working with Bernhard Schulte Shipmanagement (BSM) means partnering with one of the world's leading third-party ship managers. At BSM, success is built on teamwork. With a diverse, multinational team, we collaborate to drive innovation and set industry standards.

Looking for a dynamic career and global opportunities? Then join the BSM family. We're looking forward to meeting you

What the role looks like
You will be responsible for the community management on all assigned Social Media channels. This includes both inbound social media as well as active participation in relevant online discussions, interaction with the content and accounts of clients, collaboration with influencers and proactive engagement with the public. The focus of this role lies on fostering, growing, and nurturing online communities across various social media platforms with the goal to ensure brand integrity, encourage engagement, and strengthen relationships with community members while driving strategic growth and brand loyalty. On a secondary level this role supports the tasks of the Social Media Strategist and Content Creator, particularly in content creation and management.

Requirements

Education & Qualifications

  • Bachelor's degree in Social Media, Digital Marketing, Communications or a similar field

Work Experience

  • At least 2 years of professional experience in social media, specifically Community Management

Job-Specific Skills

  • Fluency in English – both written and spoken (Any other language is a plus)
  • Exceptional written and verbal communication skills, with a keen sense of empathy and diplomacy.
  • Deep understanding of social media platforms, trends, and best practices
  • Good organisational and excellent time management skills
  • Adaptable and quick to pivot in fast-moving, ever-changing social environments
  • Photography, Videography and Graphic Design knowledge is desired
  • Experience with Social Media Management tool such as Sprout Social, Hootsuite, Amplify, etc. is a plus
  • Good people skills and friendly demeanour
  • Optimistic, resilient and patient character, ideally paired with quick-wittedness and a fine sense of humour

Your Main Tasks

  • Community management for all assigned social media channels (inbound social media as well as pro-active interaction with content and accounts of interest).
  • Daily social media monitoring, regular trend mapping. Develop innovative approaches to boost brand visibility and enhance audience engagement.
  • Respond to comments, direct messages, and mentions in a timely and thoughtful manner, adhering to brand guidelines and tone of voice.
  • Foster discussions, initiate meaningful conversations, and encourage user-generated content (UGC).
  • Report critical issues or feedback to the appropriate focal internal points and take appropriate and agreed actions to resolve the situation.
  • Build trust and rapport with the community by showing empathy, authenticity, and appreciation for user contributions. Promote user-generated content and celebrate community members' successes when appropriate.
  • Identify and collaborate with key influencers and brand advocates within the community.
  • Monitor and track engagement, sentiment, and other key community metrics. Provide regular reports on community insights, engagement trends, and areas for improvement.
  • Support crisis communication or negative situations with professionalism and a solutions-focused approach.
  • Secondary task: Content Creation, Curation and Publishing. While Community Management is the clear focus area, the Community Specialist supports the group in all relevant areas of Content Management.
  • Support the Social Media Strategist with the wider social media operations. Additional tasks to in social media can be requested on an on-demand basis.
#J-18808-Ljbffr

  • Social Media Engagement Specialist

    2 days ago

    Manila, National Capital Region, Philippines Trusting Social Full time

    Taking care of financial wellbeing is a top priority for us at Trusting Social. We're looking for a highly skilled Social Media Engagement Specialist to join our team and help us achieve this goal.The successful candidate will have 3-5 years of experience in community management or social media management in an advertising agency, technology, or consumer...

  • Social Media Specialist

    7 days ago

    Manila, National Capital Region, Philippines Stafflink Management Solutions, Inc. Full time

    A job description for a social media specialist should contain the following skills and qualifications requirements:Experience as a social media specialist or similar positionExcellent critical thinking, interpersonal, communication, time-management and problem-solving skillsAbility to use social media for impressions and brand awarenessExcellent knowledge...

  • Social Media Specialist

    3 days ago

    Manila, National Capital Region, Philippines Trends Group, Inc. Full time

    Join to apply for the Social Media Specialist role at Trends Group Inc.I. PURPOSEThe Social Media Specialist will play a critical role in enhancing the corporate brand's online presence and engagement across various social media platforms. This position is responsible for developing and implementing effective social media strategies to promote corporate...

  • Social Media Marketing Specialist

    7 days ago

    Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time

    The role of Social Media Marketing Specialist at HGS Offshore Staffing Solutions involves managing and overseeing all social media accounts, including creating and scheduling engaging content. As a key member of our marketing team, you will be responsible for developing and implementing social media strategies to increase engagement and attract new clients....

  • Social Media Specialist-Nexus

    3 days ago

    Manila, National Capital Region, Philippines Linkage Foods Ventures Corporation Full time

    About NexusNexus is a future spin-off marketing services agency under Linkage Group that aims to serve clients with their marketing needs, including Social Media Marketing, on the ground Events & Activations, ECommerce, and Market Research.About the RoleThe Social Media Specialist will report to the Nexus General Manager / Head of Marketing Services and be...

  • Social Media Specialist

    6 days ago

    Manila, National Capital Region, Philippines Typescouts Full time

    Position: Social Media SpecialistSalary: $800 - 1.2k / month USDWorking hours: EST timezoneCompany location: CanadaCandidates location: PhilippinesPlease, upload you resume in ENGLISHAbout the companyThis company is a leadership development company based in North America. They've been around for 6 years, and they're now a team of 10 - full-time and fully...

  • Social Media Content Specialist

    7 days ago

    Manila, National Capital Region, Philippines K-Plast Full time

    Job Title: Social Media Content SpecialistK-Plast is seeking a highly creative and experienced Social Media Content Specialist to join our marketing team. As a key member of our team, you will be responsible for creating and publishing engaging content across various social media platforms.The ideal candidate will have excellent writing and graphic design...

  • Social Media Engagement Specialist

    7 days ago

    Manila, National Capital Region, Philippines Premiumbikes Corporation Full time

    Premiumbikes Corporation is HiringWe are excited to announce that we are hiring a Social Media Engagement Specialist to join our team! As a key member of our social media team, you will be responsible for engaging with our online audience and promoting our brand.Responsibilities:Develop and implement a comprehensive social media strategy to increase our...

  • Social Media Director

    7 hours ago

    Manila, National Capital Region, Philippines Avepoint Full time

    About the PositionWe are seeking a Senior Social Media Specialist to drive brand awareness and engagement across multiple platforms in the Asia Pacific (APAC) region. As the primary point of contact for social media in APAC, you will own the region's social media program and collaborate with corporate and regional Marketing leaders.

  • Social Media Marketing Specialist

    7 days ago

    Manila, National Capital Region, Philippines Machinebanks' Corporation Full time

    Machinebanks' Corporation is seeking a Social Media Marketing Specialist to drive our social media presence forward.As a key member of our team, you will be responsible for developing and executing social media marketing campaigns that engage our target audience and drive website traffic.You will work closely with our sales, web design, and digital...

  • Social Media Marketing Specialist

    6 days ago

    Manila, National Capital Region, Philippines Straightforward (365 Designs Retailing Inc.) Full time

    Talent Acquisition Supervisor at StraightforwardWe are seeking a skilled and motivated individual to join our team as a Social Media Marketing Specialist. As a valuable member of our organization, you will play a key role in developing and executing our social media strategy, creating engaging digital content, and promoting our brand across various...

  • Social Media Growth Specialist

    6 days ago

    Manila, National Capital Region, Philippines Schultecruise Full time

    Schultecruise is seeking a talented Social Media Growth Specialist to oversee our social media operations and drive business growth through strategic community management.About the PositionThis role offers an exciting opportunity for a results-driven professional to develop and execute comprehensive social media plans that enhance our brand reputation and...

  • Social Media Marketing Specialist

    7 days ago

    Manila, National Capital Region, Philippines Sinotruk International Full time

    **Job Description for Social Media Marketing Specialist at Sinotruk International**We are seeking a highly skilled and experienced Social Media Marketing Specialist to join our team. In this role, you will be responsible for developing and implementing strategies to increase engagement and drive website traffic through social media...

  • Social Media Monitoring Specialist

    3 days ago

    Manila, National Capital Region, Philippines Shopee Full time

    We are seeking a highly skilled Social Media Monitoring Specialist to join our team at Shopee.Job DescriptionThe successful candidate will be responsible for developing and implementing a robust social media listening strategy using advanced monitoring tools. This includes tracking brand mentions, sentiment analysis, and key industry conversations across...

  • Social Media Engagement Specialist

    2 days ago

    Manila, National Capital Region, Philippines TDCX Philippines Full time

    We are looking for a talented and motivated individual to fill the role of Social Media Engagement Specialist. As a key member of our digital community management team, you will be responsible for engaging with customers on various social media platforms and resolving their inquiries and issues in a timely and efficient manner.This is an exciting opportunity...

  • Social Media Communications Specialist

    4 days ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    About the RoleKMC Solutions is looking for a skilled Social Media Communications Specialist to manage our online presence and reputation.The key responsibilities of this position include:Developing and implementing social media marketing campaigns to enhance our online image.Responding to online reviews and comments in a timely and professional...

  • Social Media Specialist

    3 days ago

    Manila, National Capital Region, Philippines INQUIRER Full time

    Job ResponsibilitiesMonitors established or developing social media for potential stories, especially Facebook, Twitter, YouTube, Instagram, etc.Monitors standard media for potential social media stories, especially key websites and wire services.Amplifies Inquirer.net and other Inquirer content on social media, especially by promoting stories, highlighting...

  • Social Media Specialist

    6 days ago

    Manila, National Capital Region, Philippines Philippine Pizza, Inc. Full time

    JOB QUALIFICATIONSEducation:Bachelor's degree in Marketing, Advertising, Digital Marketing, Communication Arts, or a related field.Experience:At least 1 year of experience in publishing content to big brand social media channels and social content optimization.Special Skills:Strong ability to critically analyze social media, digital products, video...

  • Senior Social Media Specialist

    10 hours ago

    Manila, National Capital Region, Philippines Avepoint Full time

    About AvePointBeyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

  • Social Media Specialist

    6 days ago

    Manila, National Capital Region, Philippines TeamRidemax Philippines Full time

    Key ResponsibilitiesMonitor and moderate all social media channels, including Facebook, Twitter, Instagram, and LinkedInEngage with our audience by responding to comments, messages, and queries in a timely and professional mannerCreate and curate high-quality, relevant content to drive increased traffic and engagementAnalyse social media metrics and provide...