Head, Secured Collections Operations Department

1 day ago

Pasay, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position

Secured Collections Operations Head

Job Summary

The jobholder is responsible for ensuring that strategies and collection activities for home and auto loans are conducted in accordance with performance and productivity standards and are within guidelines.

He/She provides appropriate strategies to drive and sustain improvement and to achieve collection goals and is responsible for monitoring its effectiveness. Ensures adherence to the existing Collection policies and procedures as well as provisions promulgated by other regulatory bodies.

Responsibilities
  • Develop and implement strategies to drive and sustain improvement in collections performance for home and auto loans.
  • Monitor the effectiveness of collection strategies to achieve established collection goals.
  • Ensure adherence to existing Collection policies and procedures and regulatory provisions.
Qualifications
  • Bachelor's degree holder; preferably graduate of business course.
  • 5-8 years of relevant experience in Secured (Home or Auto) Collections.
  • Relevant experience in Credit/Risk Management is preferable.
  • Knowledge in bank and secured/consumer loans processes and systems is preferable.
  • Knowledge in collections systems and vendor management is highly advantageous.
Other Details
  • Rank: Senior Officer
  • Unit: Credit Operations Group (Consumer Loans) - Collections and Recoveries Division
  • Location: 100% onsite; Metropark, Pasay City

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