Customer Service Associate

2 weeks ago


Cebu City, Central Visayas, Philippines Northwestern University Full time

Provide customer service support ensuring call quality and timely resolution of customer care needs in Cebu City.

Your Role

Key responsibilities include:

  • Providing customer service support according to the scope of work and service level requirements.
  • Ensuring call quality and quantitative standards are observed.
  • Meeting customer care needs and resolving them in a timely fashion.
About You.

The company is looking for:

  • College graduates with at least 6 months of BPO experience.
  • Excellent English communication skills.
  • High school, senior high school graduates, or college undergraduates with at least 2.5 years of BPO experience.
  • Amenable to working on shifting schedules and during holidays if needed.
  • Willing to work in Cebu City, Cebu.

This job may close before the stated closing date. You are encouraged to apply as soon as possible.

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