Sales Engagement Supervisor

3 weeks ago

Pasay, National Capital Region, Philippines SMDC Full time
Overview

Sales Engagement Supervisor plays a crucial role in overseeing and optimizing the sales engagement process within the organization. This position involves leading a team of sales engagement representatives, developing strategies to enhance sales interactions, and ensuring the achievement of sales targets. The Sales Engagement Supervisor is responsible for fostering a high-performance culture that aligns with the company's objectives.

Responsibilities
  • Proven experience in a leadership role within sales or sales operations.
  • Strong understanding of sales engagement strategies and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and inspire a team to achieve and exceed targets.
  • Lead and motivate a team of Sales Engagement Representatives to achieve individual and team sales goals.
  • Provide coaching, training, and support to enhance the team's performance and professional development.
  • Develop and implement effective sales engagement strategies to drive customer acquisition, retention, and revenue growth.
  • Collaborate with the sales leadership team (Sales Heads, Deputy Sales Heads & Sales Directors) to align sales engagement initiatives with overall business objectives.
  • Continuously assess and improve sales engagement processes to enhance efficiency and effectiveness.
  • Implement best practices and innovative approaches to elevate the quality of customer interactions.
  • Establish and monitor key performance indicators (KPIs) to evaluate the success of sales engagement efforts.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Work closely with other departments, such as marketing and product development, to ensure alignment in messaging and customer experience.
  • Collaborate with the sales team to streamline handoff processes and maximize conversion rates.
  • Analyze sales engagement data to derive insights and inform strategic decision-making.
  • Prepare and present regular reports on team performance, trends, and areas for improvement.
Qualifications
  • Bachelor's degree in Business, Marketing, or a related field.
  • Several years of experience in sales, with a track record of success.
  • Previous experience in a supervisory or managerial role.
Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales, Marketing, and Strategy/Planning
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