Sales Engineer 1

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Role Summary

We are hiring an Inside Sales Engineer to support our customers across the EMEA region. In this role, you will work closely with the sales team to provide technical expertise, answer product-related queries, and assist in designing solutions that meet customer needs. You'll be a key technical advisor during the sales cycle, ensuring a smooth and informed buying experience.

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

What You Will Do

• Provide technical expertise to the Sales Team supporting commercial customers in the 1–100 user segment
• Serve as a trusted advisor to customers, helping them navigate security challenges and maximize the value of Sophos full product portfolio with the emphasis on MDR, XDR, Firewall, incident response preparedness, and proactive risk reduction
• Lead the technical sales cycle from opportunity qualification through to technical closure, acting as the primary technical point of contact
• Provide support for MSP partners concentrating on onboarding activities around Sophos product portfolio
• Deliver engaging product demonstrations, presentations, and virtual technical meetings; supports on-site engagements when necessary
• Enable channel partners through webinars, formal training sessions, and distribution of technical sales and enablement materials
• Respond promptly to technical inquiries from sales representatives and partners via email, ensuring accuracy and satisfaction
• Support sales campaigns aimed at driving product adoption, as well as cross-selling and upselling opportunities within both existing and new customers
• Perform health checks and policy reviews to drive cross-sell, upsell, and deepen customer relationships

What You Will Bring

• At least 2 years of experience in a technical presales role in cybersecurity, with proven leadership in customer and partner engagements
• Knowledge in the following areas is an advantage:
• MDR, EDR/XDR, and SIEM/SOAR solutions
• Network and Endpoint Security, including Endpoint Protection, Firewall, Email Security, Wireless, and Mobile Security
• Knowledge of Windows, Linux, Active Directory, and network security (L2–L7)
• Strong presentation, verbal communication, and interpersonal skills
• Ability to be self-motivated and thrive in a team environment
• Knowledge of Cybersecurity industry, including competitors, market needs, and trends
• Familiarity with Sophos solutions or similar competitive products is a plus
• Excellent project management and writing skills
• Relevant certifications are a plus
• Amenable to work remotely
• Amenable to work on EMEA Shift (3PM to 12MN/ 4PM to 1AM PHT)

Data Protection

If you choose to explore an opportunity and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Software Development

Seniority level

Not Applicable

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage applicants who can contribute to the diversity of our team. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

What's Great About Sophos?

· Sophos operates a remote-first working model, with some roles possibly requiring a hybrid approach. Applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks, charitable initiatives, and volunteer days

· Global sustainability initiatives and wellbeing programs

Data Protection