Communications Specialist

3 days ago

Manila, National Capital Region, Philippines RingCentral Full time

Communications Specialist

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It's not every day that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We're currently looking for a Communications Specialist

To succeed in this role you must have the following:

  • Serves as the strategist and main driver of the communications arm in delivering services and all assigned output;
  • Map out the communications plan for all campaigns, projects, and team programs.
  • Produce well-researched content for multiple platforms, such as websites, surveys, email marketing, videos, and blogs;
  • Strategize and produce copies for all event marketing materials used by the graphic designer/video editor;
  • Draft internal communications in the form of memos, newsletters, and the like;
  • Organize writing schedules to complete drafts of content or finished projects within deadlines; Follow an editorial calendar, collaborating with other members of the team to ensure timely delivery of materials;
  • Primarily responsible for developing and producing podcasts and other virtual events;
  • Develop scripts for live events such as official ceremonies, major company events, and the like.
  • Will oversee the content development of our websites.

Desired Qualifications:

  • Two to five years of relevant experience developing content, scripts, and copies for various programs and platforms - live events, podcasts, internal comms, marketing materials, merchandise, etc.
  • Proven record of excellent writing demonstrated in a professional portfolio.
  • Impeccable grasp of the English language, including idioms and current trends in slang and expressions. English is the primary language with some Taglish thrown in now and then.
  • Ability to work independently with little or no daily supervision.
  • Strong interpersonal skills and willingness to communicate with clients, colleagues, and management.
  • Ability to work fast on multiple projects with different objectives simultaneously;
  • Strict adherence to the style guides of each company and their policies for publication;
  • Good time management skills, including prioritizing, scheduling, and adapting as necessary.
  • Proficiency with computers, especially writing programs, such as Google Docs, Canva, Photo/Video Editing Apps, and Microsoft Word, Excel, Outlook, and PowerPoint.
  • Familiarity with each client's requirements and the company's brand image, products, and services.
  • In great health and available to work in different shifts depending on the schedule of events and activities;
  • Can work long hours and onsite (office) or offsite (event venues) as required by the business.
  • Willing to work on a flexible working schedule.
  • Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas).

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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