Service Desk Analyst

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: IT Service Desk AnalystCompany Industry: BPOWork Location: BGC, TaguigWork Schedule: Shifting scheduleSalary: Php 30,000-40,000Work Set Up: On-siteJOB REQUIREMENTS:College Graduate/Undergraduate are open to apply.At least 1-year BPO experience and Service Desk,...

QualificationsAt least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)Strong problem-solving and analytical skills to quickly identify and resolve issuesExcellent communication and customer service skills to effectively interact with end-usersWorking knowledge of...

OverviewThe Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT teams to...

- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...

Job Description:We are seeking a skilled Service Desk Analyst to fill this position.Responsibilities include opening, logging, prioritizing, assigning and closing tickets in the IT Service Desk.The ideal candidate will possess excellent communication and problem-solving skills with the ability to work in a fast-paced environment.They will query the user for...

Job Title: Service Desk Quality Assurance SpecialistWe are seeking a highly motivated and detail-oriented Service Desk Quality Assurance Specialist to join our team. This is an exciting opportunity for someone who wants to make a difference in the quality of service delivered by our Service Desk.Job DescriptionThe Service Desk Quality Assurance Specialist...

The role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...

Join to apply for the Client Services Engineer role at Alphaserve Technologies, an ECI Company.OverviewRole Title: Service Desk Analyst Reports To: Manager/Supervisor Level (Jr./Sr.): Mid-Level Division: Service Sub-Division: Service DeskThe Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle...

Job OverviewWe are seeking a skilled Service Desk Analyst to join our team. This is an exciting opportunity for individuals who enjoy problem-solving, have excellent communication skills, and are eager to learn and adapt to new technologies.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone, email, or in-person.Identify...

Front Desk Professional OpportunityWe are seeking a detail-oriented and engaging receptionist to provide exceptional service as the first point of contact for residents and guests at our luxury condominium.Your role will involve greeting visitors warmly, managing mail, assisting with administrative tasks, and providing general clerical support to maintain a...