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People Operations Coordinator

1 month ago

Manila, National Capital Region, Philippines Boldr Full time
WHAT YOU'LL LIKE ABOUT US
  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
  • We are a global team, united by our desire to connect diverse people with common values for bolder impact.
LET'S START WITH OUR VALUES
  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships, we'll always find EMPATHY
WHAT IS YOUR ROLE

As a People Operations Coordinator, you will play a vital role in supporting the employee lifecycle processes. You will act as a key liaison between team members, managers, and the People team, ensuring smooth coordination of HR-related tasks, and upholding a high standard of service delivery. Your role is critical in creating a seamless employee experience by managing day-to-day operational activities with precision and care.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO
  • Process and coordinate employee contract extensions, ensuring timely documentation, approvals, and compliance with company policies.
  • Preparation of paperwork such as contracts, separation documents, onboarding paperwork, etc.
  • Create and update employee profiles in our People Ops system, maintaining accurate and complete records.
  • Manage end-to-end offboarding processes, including offboarding documentation and system access removal, to provide a smooth and professional departure experience for employees.
  • Respond to and resolve basic inquiries through our ticketing system, ensuring timely and accurate support for employee and manager needs.
  • Responsible for the accuracy and integrity of employee records and data in the People Ops systems.
  • Maintain general People Ops documentation and keep it up-to-date.
  • Support other team members as needed to ensure the smooth operation of the People Ops department or other People departments such as People Partners, TA, People Success, etc.
  • Collaborate with internal teams to identify process improvements and ensure operational excellence.
  • Perform ad-hoc administrative support for People Team projects and programs.
WHAT WE'LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details.
  • Passionate about client satisfaction.
  • Highly organized, ensuring that all processes and documentation are accurate and compliant.
  • Proactive in addressing challenges and finding solutions that align with business needs and employee expectations.
  • A team player who will be comfortable working with HRIS systems, ticketing tools, and other digital platforms to manage workflows.

YOU HAVE…

  • Bachelor's/College degree in Human Resources, Business, or Organizational Development (preferred but not required).
  • 6 -12 months of HR or administrative experience (preferred but not required).
  • Familiarity with GSuite (Google Docs, Sheets, and Slides).
  • Medium proficiency in English (verbal and written).
  • Ability to quickly learn and adapt to new systems and processes.
  • Exceptional attention to detail, ensuring all tasks are executed with precision and accuracy.
  • Motivated to make things work the best way possible, including recommending optimizations to our internal processes.
  • Ability to identify and troubleshoot problems as they arise.
  • High degree of confidentiality and discretion.
BENEFITS
  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Mental Health Program
  • Philhealth Coverage
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