Reserve Officer

4 weeks ago

Taguig, National Capital Region, Philippines RCBC Full time
Job Summary

Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance with the policies and procedures of the Bank, BSP/AMLA regulations, and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.

Willing to be assigned to the following locations: ATY.

How will you contribute?
  1. Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
  2. Assists in performing compliance reviews on a case-by-case basis as assigned by the Regional Service Head.
  3. Performs ad hoc tasks such as special investigations/reviews, reconciliation of unbalanced accounts, ATM duty officer roles, etc., as assigned by the District Service Head.
  4. Ensures that Business Center (BC) transactions are processed within the set limits, approvals, and authorities as prescribed by Bank policies, the Operations Manual of the branch, and other regulatory bodies.
What will make you successful?
  1. Someone who can work efficiently and effectively in a banking and sales environment, confident in their working capacity, and able to handle clients professionally.
  2. At least a 4-year college degree in business or any service industry-oriented course.
  3. Extensive knowledge of bank policies and procedures for branch operations.
  4. An advantage if you have sales/marketing experience in a bank.
  5. Willing to be assigned to different branches within the area of assignment.
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