Call Center MIS Reports Analyst

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for...

About the role Join the dynamic team at StaffSmart Outsourcing as a Call Center Agent. In this full-time, customer-facing role, you will be the voice of the company, providing exceptional service to our clients. Based in the IT Park, Cebu City, you will play a crucial part in the success of our call center operations.What you'll be doingHandle inbound and...

We would love for you to explore other opportunities within Asurion.Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We...

Neksjob RGC Cebu is hiring a Full time Call Center Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:- High School Graduate/SHS Graduate- at least 6 months call center experience-Good Communication skillsBenefits:Attractive salary package with bonuses and performance-based...

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to provide expertise in reporting and analysis to enhance decision-making, support strategic initiatives, and contribute to achieving business goals. This role involves producing analytics, mapping key reporting processes, managing stakeholders, identifying trends, and...

Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient and effective customer service delivery. This is a pivotal role that...

Neksjob RGC Cebu is hiring a Full time Call Center Agent role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits:-Competitive salary with...

Staff4Me is seeking an enthusiastic and dedicated individual to join our team as a Call Center Agent. In this role, you will be the first point of contact for our customers, ensuring that they receive exceptional service and support. You'll handle a variety of customer inquiries and provide information about our products and services, all while maintaining a...

Job Title: Call Center Team LeadWe are seeking a highly skilled and experienced team leader to manage our call center operations. The ideal candidate will have a strong background in customer service, team management, and process improvement.The team lead will be responsible for supervising and managing a team of customer service representatives, monitoring...

Fusion CX is Hiring for Finance - Call Center Representative, Cebu Site.*must have at least 6 months BPO experienceResponsibilities:Managed both inbound and outbound customer calls, addressing a variety of inquiries and concerns.Provided pre-finance and post-finance support, including assistance with parts inquiries, returns, replacements, refunds, and order...