Operation Project Manager/Call Center Manager

Operations Manager Call Center">Job Summary:Our organization seeks an experienced Operations Manager to oversee call center operations and ensure efficient customer service delivery.This pivotal role requires strong leadership skills, project management expertise, and the ability to drive continuous improvement in call center operations.As an Operations...

Job Title: Call Center Team LeadWe are seeking a highly skilled and experienced team leader to manage our call center operations. The ideal candidate will have a strong background in customer service, team management, and process improvement.The team lead will be responsible for supervising and managing a team of customer service representatives, monitoring...

OverviewSenior Manager, Call Center Operations – We would love for you to explore other opportunities within Asurion.For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their...

Job Title: Strategic Call Center Operations LeadThis role oversees the call center's performance, ensuring efficient customer service delivery and driving business growth.Key Responsibilities:Manage and analyze salesforce reports to drive business expansionImplement high-level case management across all products and departmentsIdentify underperforming areas...

Job OverviewAs a skilled call center team lead, you will be responsible for overseeing the performance of a team and driving exceptional results. The ideal candidate will have experience in managing teams, leading by example, and consistently meeting or exceeding targets.ResponsibilitiesTeam Leadership: Direct and motivate a high-performing team to achieve...

Work Schedule: Monday to FridayShift: Night Shift (11:00 PM – 8:00 AM)Work Setup: On-site only No work-from-home or remote setup is offeredLocation: Jayden Center Building, 402 M.C. Briones St., Tipolo, Mandaue City, CebuJOB OVERVIEW:Organize Existing Funnels and Build SOPsAudit all sub-accounts and funnels in GHL: Have the PM list all active and inactive...

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for...

We would love for you to explore other opportunities within Asurion.Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We...

About the role Join the dynamic team at StaffSmart Outsourcing as a Call Center Agent. In this full-time, customer-facing role, you will be the voice of the company, providing exceptional service to our clients. Based in the IT Park, Cebu City, you will play a crucial part in the success of our call center operations.What you'll be doingHandle inbound and...

Direct message the job poster from ContactPoint 360OverviewSr. Recruitment Officer at ContactPoint 360Join our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWhy Join ContactPoint360?At ContactPoint360, we think differently. We believe in putting employees at...