
Virtual Admin Assistant
4 weeks ago
We're hiring a proactive and detail-oriented Virtual Admin Assistant to support one of our Australia-based real estate clients with day-to-day administrative tasks. This role is ideal for someone with strong organisational skills, excellent communication, and the ability to handle a mix of chats, emails, phone calls, and meeting coordination. Experience or exposure to the real estate industry is highly preferred.
Responsibilities:
- Provide day-to-day administrative support to the client and their team
- Handle incoming customer enquiries via chat, email, and phone in a professional and timely manner
- Schedule and manage appointments, property inspections, and meetings
- Take accurate meeting notes and follow up on action items
- Maintain and update property listings across platforms or websites
- Support the creation and posting of content for social media and property marketing
- Create basic graphics or promotional materials (e.g. social media posters or flyers)
- Maintain and update CRM or relevant databases
- Prepare simple reports, proposals, or documentation as needed
- Assist in managing calendars and emails
- Liaise with internal and external stakeholders as required
- Perform other admin-related tasks to support the business operations
Qualifications:
- At least 2-3 years of experience as a Virtual Assistant or in an administrative support role
- Experience in the real estate industry or knowledge of real estate processes is required
- Excellent written and verbal English communication skills
- Strong organisational and time management skills
- Comfortable handling phone, chat, and email communications
- Proficient in tools such as Google Workspace, Microsoft Office, Zoom, and other common VA tools
- Familiarity with property listing platforms and CRMs (e.g. Agentbox, VaultRE, Rex, HubSpot, Zoho)
- Ability to create simple social media posters or marketing materials using tools like Canva or similar
- Basic understanding of social media management and content scheduling is a plus
- Tech-savvy and quick to learn new systems or platforms
- Professional, reliable, and self-motivated
- Detail-oriented and can work with minimal supervision
- Strong sense of accountability and ownership of tasks
- Proactive with a positive, can-do attitude
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