General Virtual Assistant

2 weeks ago

Manila, National Capital Region, Philippines VirtuallyinCredible Careers Hub Full time

This is a remote position.

We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us.

As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.

Responsibilities:

  • Provide customer support and manage client communications
  • Handle calls and email inquiries
  • Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management
  • Marketing and Social Media Management
  • Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks
  • Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.
  • Complies with VirtuallyinCredible's set of guidelines in the fulfillment of daily tasks.
  • Effectively represents VirtuallyinCredible's core values to anyone within or outside of the company.
  • Provide data and information to the leadership team as required.
  • Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

Requirements

Qualifications:
  • Fluent in spoken and written English
  • Willing to undergo background checking
  • Good American accent
  • Quiet home office work environment
  • Willing to work on the graveyard shift
  • Fast and reliable internet connection of at least 10MBPS with internet backup available
  • Dependable electricity with power backup available
  • At least 8-gen i3 processors, 8GB RAM, and Windows or MAC, SSD Disc

Benefits

Why You'll Love Working with Us
  • Enjoy the freedom of permanent work from home while maintaining a healthy work-life balance.
  • Receive paid training to set you up for success from day one.
  • Annual performance appraisals designed to recognize your achievements and support your career growth.
  • Get a free noise-cancelling headset to create the perfect work environment.
  • Take advantage of holiday pay to enjoy your well-deserved time off.
  • Earn overtime pay when you're willing to go the extra mile.
  • Receive a generous referral bonus per hire for recommending great talent.
  • Celebrate your hard work with a rewarding year-end bonus
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