Data Business Analyst

Data Business Analyst role at Globe Telecom

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Data Business Analyst is responsible for bridging the gap between business needs and technical solutions within an organization. Analysts are involved in analyzing and understanding business processes, identifying opportunities for improvement, and facilitating communication between different stakeholders. Their primary objective is to ensure that business requirements are clearly defined and that the solutions developed align with the overall goals of the organization. The BA is the primary liaison between product experience stakeholders, who understands business needs, structure, processes, policies and operations. The role is tasked to assess and recommend impacts of changes that enable the organization to achieve its goals; captures, analyzes and documents requirements.

Responsibilities

• Collaborates with business stakeholders to clarify ambiguous or high-level requirements
• Conducts data discovery and profiling activities to validate initial assumptions, identify relevant data assets, understand current data flows
• Proactively identifies and resolves conflicting business requirements or data discrepancies

Requirement Clarification and Data Discovery

• Translates clarified business requirements and discovered data insights into detailed, precise, and testable technical specifications tailored for data solution implementation.
• Collaborates closely with Data Architects to ensure translated requirements align with data architecture principles and standards.
• Engages with Data Engineers to provide sufficient technical detail and ensure feasibility for development.

Data Testing Support

• Works directly with Data Flow Testers to develop comprehensive test plans, test cases, and expected results, ensuring alignment with translated requirements.
• Assists in validating developed data solutions against original business requirements.

Technical Team Liaison And Communication

• Acts as the primary conduit for data requirement discussions between business users and technical data teams, ensuring clear and consistent understanding.
• Manages expectations and communicates progress, challenges, and solutions effectively throughout the requirements lifecycle.

Key Performance Indicators (KPIs)

• Requirement Accuracy
• Project Timeliness
• Defect Density in Requirements
• Time to market for new product features
• User satisfaction scores
• Adoption rate of new features
• Reduction in user-reported issues
• Impact on key business metrics (e.g., revenue, retention)

Deliverables

• Requirements documentation and management
• Impact Analysis and feasibility Report
• Project/product scope
• Identify and model processes, data, and business rules
• Test Plans & Use Cases

Hiring Requirements

• Minimum of 5 years of progressive experience in data analysis, business analysis, or a similar role focused on data requirements and solutions.
• Proven track record of translating complex business problems into actionable data requirements for large-scale data projects.
• Significant experience with data-related projects, such as data ingestion, integration, and reporting solutions
• Familiarity with data modeling, data mapping, and working with large datasets
• Experience in dashboard creation and reporting using tools like Google Looker Studio, Tableau, or other BI platforms
• Experience working with a wide range of stakeholders (demand owners, business teams, and technical teams)
• Strong background in negotiating requirements, resolving conflicts, and managing expectations.

Education and Certifications

• Bachelor's degree in business administration, computer science, or a related field.
• 5+ years of experience in business analysis or product management roles.
• Proficiency in relevant software tools and methodologies.
• Certified Business Analysis Professional (CBAP) or similar certification is desirable.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Telecommunications

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