Intake Coordinator(Patient Authorization Coordinator)

4 weeks ago

Angeles City, Central Luzon, Philippines SuperStaff Full time

The Intake Coordinator is the employee that interacts and works closely with many other employees. This person also interacts with the clinical sales specialists, management team leaders, physicians, nurses and office staff, case managers, and pharmacist. This employee also works closely with all drug manufacturers and the patient /patient family. This position is at the corporate office. The Intake Coordinator provides coordination of care for all incoming patients, under the direction of the Pharmacy Supervisor / Intake Team Lead. The Intake Coordinator contributes greatly to the overall satisfaction of our customers, vendors and Business associates.

Essential Job Responsibilities
  • Receipt of referrals from Pharmacist after review for assigned territory including Insurance information, Statement of Medical Necessity, Prescription, and pertinent clinical documentation necessary for authorization process.
  • Assists with obtaining necessary information for processing under the direction of the
  • Utilizes Docutrack system for tracking and to monitor appropriate designation of information received.
  • Enters patient information into Premier View for all designated territorial new starts received.
  • Assists with incoming referrals for other territories as necessary.
  • Enters territorial requests for follow up assistance on the Request log as appropriate.
  • Consults with clinical staff regarding clinical review as appropriate. Contacts physician's offices as directed. Requests prescriptions as needed to process referral.
  • Closely monitors formulary status of all incoming referrals and assists with follow up initially as insurance plan dictates.
  • Assists with monitoring of new start referrals for patterns and trends as it relates to completeness of referral and insurance/formulary coverage.
  • If delay at or beyond 72 hours occurs with an incoming new referral, Intake Coordinator contacts family and informs them of status.
  • Upon completion of data entry, forwards information to the appropriate case manager for processing.
  • Consistently updates notes in the system and on the logs to reflect the current patient status.
  • If PKC is unable to service based on current coverage or contracting limitations, Intake Coordinator will make the file inactive and notify all appropriate parties of the status.
  • Works closely with the Sales / Clinical staff, and Case Managers to communicate status of referrals.
  • Makes initial contact with DME patients.
  • Performs other related duties as required and assigned.
Requirements
  • Strong verbal and written communication skills are required.
  • Must be knowledgeable in basic office operations and be able to perform multiple tasks simultaneously.
  • Must be able to work under pressure, delineate priorities when workload is abundant.
  • Must be able to represent the company in a professional manner.
  • Must maintain HIPAA (Health Insurance Portability and Accountability Act) compliance in accordance with the provisions outlined in the company's Employee Manual and HIPAA manual and understand their obligations under the Privacy Rule.
  • Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.
Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • A laptop will be provided by the company

#J-18808-Ljbffr

  • Medical VA/Intake Coordinator

    4 weeks ago

    Tarlac City, Central Luzon, Philippines RemoteVA Full time

    Medical Virtual Assistant / Intake CoordinatorJob Type: Full-time / Part-timeLocation: Remote / On-siteJob Overview: The Medical Virtual Assistant / Intake Coordinator plays a crucial role in patient intake, administrative support, and healthcare coordination. This position ensures a seamless intake process while managing patient information, scheduling, and...

  • Patient Intake Coordinator

    1 week ago

    Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱300,000 - ₱450,000 per year

    Select VoiceCom is currently looking for Patient Intake Coordinators to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of....

  • Intake Triage Coordinator

    1 week ago

    Angeles City, Central Luzon, Philippines JOBS360 Full time ₱900,000 - ₱1,200,000 per year

    Roles and ResponsibilitiesReview and triage incoming patient referrals to ensure they are directed to the appropriate psychiatrist or clinical team.Initiate timely contact with referred patients to discuss needs, gather information, and schedule initial assessments.Coordinate patient appointments, including virtual consultations, ensuring timely and...

  • Patient Intake Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines SVC (Select VoiceCom) Full time ₱240,000 - ₱360,000 per year

    Select VoiceCom is currently looking for a Patient Intake Coordinator (Data Entry Coordinator) to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our...

  • Patient Intake Coordinator

    4 weeks ago

    Cebu City, Central Visayas, Philippines Selectvoicecom Full time

    OverviewReceives and processes patient admission into our agency's EMR system for home health services.Coordinate care by assigning a case manager and clinician to ensure 48 hour admission.Follow up on inquiries related to the patient admission and staff availability.Assists in establishing the initial Plan of Care and plotting of tasks to staff...

  • Patient Care Coordinator

    15 hours ago

    Cebu City, Central Visayas, Philippines Helpware Full time ₱250,000 - ₱400,000 per year

    Patient Care Coordinators will perform the following: - Assist callers with appointment scheduling, obtaining patient demographics, insurance and financial - information. - Process incoming referrals, verifying benefits, eligibility and authorization for both new and established - patients. - Coordinate and respond to patients' and referring providers'...

  • Patient Care Coordinator

    14 hours ago

    Cebu City, Central Visayas, Philippines Helpware Full time ₱300,000 - ₱450,000 per year

    Patient Care Coordinators will perform the following:- Assist callers with appointment scheduling, obtaining patient demographics, insurance and financial- information.- Process incoming referrals, verifying benefits, eligibility and authorization for both new and established- patients.- Coordinate and respond to patients' and referring providers' concerns...

  • Patient Service Coordinator

    1 week ago

    Cebu City, Central Visayas, Philippines Helpware Full time ₱250,000 - ₱500,000 per year

    The Patient Service Coordinator is responsible for reviewing scheduled studies in advance of the patients visit.Scheduled studies are reviewed to ensure that the proper study was scheduled based on the referral, that allrequired paperwork / documentation is in the system, and that insurance verification, financial clearance andprior-authorization was...

  • Patient Care Coordinator

    15 hours ago

    Cebu City, Central Visayas, Philippines Helpware Full time ₱400,000 - ₱1,200,000 per year

    Patient Care Coordinators will perform the following:Assist callers with appointment scheduling, obtaining patient demographics, insurance and financialinformation.Process incoming referrals, verifying benefits, eligibility and authorization for both new and establishedpatients.Coordinate and respond to patients' and referring providers' concerns in a timely...

  • Patient Coordinator

    2 weeks ago

    Cebu City, Central Visayas, Philippines OPERATION SMILE PHILS. FOUNDATION INC. Full time ₱900,000 - ₱1,200,000 per year

    General Description:The Patient Coordinator will support the implementation of a registry and database of cleft lip and/or cleft palate patients throughout Cebu and nearby provinces (Visayan Region). They work closely with various community leaders and partners in the different areas of Cebu and nearby provinces to set up registration campaigns and camps....