Patient Intake Coordinator

8 hours ago


Cebu City, Central Visayas, Philippines Selectvoicecom Full time
Overview
  • Receives and processes patient admission into our agency's EMR system for home health services.
  • Coordinate care by assigning a case manager and clinician to ensure 48 hour admission.
  • Follow up on inquiries related to the patient admission and staff availability.
  • Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule.
  • Perform coordination duties to support day to day work flow of our field staff.
Responsibilities
  • Providing outstanding customer service
  • Answering intake calls, explaining services, and setting appointments.
  • Scheduling/rescheduling appointments, managing 15+ calendars
  • Assisting nursing, therapists and administrative team as needed
Qualifications
  • Must have completed at least 2 years of college education
  • Good English communication skills both written and verbal
  • Strong phone skills for inbound/outbound calling
  • Hospital or medical office experience preferred
  • Familiarity with medical terminology an advantage
  • Ability to work with computers and different software packages (e.g. MS Office, Adobe Acrobat)
  • Ready to take new responsibilities and grow professionally
  • Willing to ask questions and work as a part of the team, even remotely located
  • Available for occasional overtime work
  • Willing to start ASAP
  • Willing to work full-time night shift
  • Willing to work on weekends
  • Looking for a long-term position
Work Schedule

Night Shift

About Select VoiceCom

Select VoiceCom is an American and Australian-owned company providing call center services. Our main goal is to provide first-class service to clients and create a great work environment that employees can be proud of. We want all employees to feel that they work at Select VoiceCom and that it is a great place to work. The owners and managers listen to employee feedback, and company decisions consider how they affect employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, apply at Select VoiceCom today and join the growing SVC family. You wont regret it

Facebook page: www.facebook.com/selectvoicecomph

Benefits
  • Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
  • Life insurance program
  • Free weekly in-house massage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
  • Career development
  • Service incentive leave program
  • Annual salary increase based on performance
  • Fun and family-like working environment
  • Quarterly team outing
  • Free flowing coffee and hot chocolate
  • Cozy sleeping lounge and canteen plus entertainment area
  • Excellent office location in Cebu IT Park

*Terms and conditions apply.

How to apply

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare
  • Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
  • Pen
  • ID

or

Quick apply online

If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Monday-Friday).


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