ServiceNow Developer

ServiceNow Developer page is loaded## ServiceNow Developerlocations: Taguig City, National Capital Region (Manila)time type: Full timeposted on: Posted Todayjob requisition id: JR00114979You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:**The ServiceNow Developer will be responsible to delivery of Service Portfolio Management – Agile 2.0 including the maintenance of an existing API to help move specific JIRA agile delivery groups and their work items into SPM. The developer will also assist with the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery.Primary Duties and Responsibilities:* Assist teams in their move from JIRA to SPM* Maintain SPM with minimum customization to preserve "out of box" functionality* Maintain an already established integration between Planview and SPM Pro to ensure certain work items appear in executive reports pulled from Planview.* Manage tracking of cloud/virtual inventory* Manage and improve ServiceNow Discovery* Provides governance to ensure the integrity of the Configuration Management Database* Conduct QA on Developer code. Ensure that all development adheres to SLF ServiceNow development standards* Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment* Build automated testing in ServiceNow ATF.* Maintain existing ATF framework and ensure that ATF scripts are kept current* Validate/Test API integrations* Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives* Build and support integrations with data sources other than ServiceNow Discovery* Add/update/remove Discovery credentials* Create/update/remove Discovery ranges and schedules* Monitor CMDB health and resolve conflicts between data sources.* Interpret Discovery logs and data to diagnose issues.* Define identification and reconciliation rules* Create/update/remove identification and reconciliation rulesRequired Skills:* Javascript and Angular JS coding* Broad general knowledge of IT infrastructure topology including typical application, server & networking configurations and how they can be documented using a common data model* Experience with multiple discovery tools (ie ServiceNow, BMC Helix, SolarWinds)Expertise and experience with ServiceNow ITOM products are required ServiceNow experience with discovery, Service Graph framework, service mapping, event management and configuration management (CMDB) is crucial* Strong ITIL knowledge with the ability to relate concepts to implementation strategies (Asset, Config, Change, Problem, Incident, Release)* Experience building catalogue items with multiple workflows* Expertise with scripting languages such as PERL, JavaScript, Python, or PowerShell* Thorough understanding of Software Asset Management (SAM) module* Experience creating new patterns and enhancing/modifying existing patterns in ServiceNowCertifications- Discovery Fundamentals / Implementer - Or relevant experience supporting network infrastructure and servers- ServiceNow CSA**Job Category:**IT - Technology Services**Posting End Date:**30/10/2025**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit
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