ServiceNow Developer

Title: ServiceNow Consultant based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now

Work you will do

Deloitte helps organizations reset their IT strategy and implement the systems and solutions, including cutting-edge cloud services, to re-energize performance across the enterprise.

As a ServiceNow Developer, you will provide high level design and technical solutions for ServiceNow team:

• Deliver Technical Solutions:
  Design, develop, and implement ServiceNow solutions aligned with client requirements, using out-of-the-box capabilities and custom development where needed.

• Lead Platform Configuration:
  Configure modules (e.g., ITSM, ITOM, HRSD), build workflows, and manage integrations with third-party systems via APIs or IntegrationHub.

• Engage with Clients and Stakeholders:
  Collaborate with business and technical stakeholders to gather requirements, provide guidance on platform capabilities, and ensure solution alignment with business goals.

• Ensure Quality and Governance:
  Follow best practices for coding, documentation, security, and data management; support testing, deployment, and post-go-live activities.

• Drive Continuous Improvement:
  Recommend enhancements, identify opportunities for automation, and stay current with ServiceNow innovations and roadmap updates.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Enough about us, let's talk about you

• Bachelor's degree in Software Engineering, Information Technology, or equivalent
• 2–4 years of hands-on experience with ServiceNow development and configuration across core applications (e.g. ITSM, HRSD, CSM).
• Strong understanding of JavaScript, Glide scripting, and ServiceNow platform architecture
• Experience with integrations using REST/SOAP APIs and understanding of web technologies (HTML, CSS, JSON, XML).
• Excellent communication and problem-solving skills, with the ability to work directly with clients and cross-functional teams.
• Demonstrated leadership and teamwork within or outside a work setting.
• Fluent verbal and written English language skills.

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte
• Training and development - at Deloitte we believe in investing in our best assets, the people You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance

Next Steps

Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Candidates will only be contacted by authorized Deloitte Recruiters via firm's business contact number or business email address.

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