Merchants Acceptance Training Specialist

3 weeks ago

Makati City, National Capital Region, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full time
Merchants Acceptance Training Specialist

We are looking for a dynamic Merchants Acceptance Training Specialist to lead and deliver impactful in-store and virtual training sessions for our valued merchant partners. This role plays a key part in promoting our product acceptance and enhancing merchant engagement across various branches and store teams.

Responsibilities
  • Conduct instructor-led and virtual training for merchant staff, including store heads, branch managers, and cashier teams.
  • Drive awareness and understanding of Pluxee product acceptance through campaigns, mystery shopper programs, memo validation, and distribution of training materials.
  • Ensure each training batch achieves complete understanding and retention of acceptance procedures.
  • Generate reports analyzing training effectiveness, participation, challenges, and distribution of materials.
Qualifications
  • Experience in facilitation, training, or group presentations
  • Excellent communication and presentation skills
  • Strong work ethic and a collaborative mindset
  • Bachelors degree or equivalent relevant experience
  • Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint
  • Ability to work independently and as part of a team
Seniority level
  • Not Applicable
Employment type
  • Contract
Job function
  • Other
Industries
  • Individual and Family Services

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