Merchants Acceptance Training Specialist
2 days ago
We are looking for a dynamic Merchants Acceptance Training Specialist to lead and deliver impactful in-store and virtual training sessions for our valued merchant partners. This role plays a key part in promoting our product acceptance and enhancing merchant engagement across various branches and store teams.
Responsibilities- Conduct instructor-led and virtual training for merchant staff, including store heads, branch managers, and cashier teams.
- Drive awareness and understanding of Pluxee product acceptance through campaigns, mystery shopper programs, memo validation, and distribution of training materials.
- Ensure each training batch achieves complete understanding and retention of acceptance procedures.
- Generate reports analyzing training effectiveness, participation, challenges, and distribution of materials.
- Experience in facilitation, training, or group presentations
- Excellent communication and presentation skills
- Strong work ethic and a collaborative mindset
- Bachelors degree or equivalent relevant experience
- Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint
- Ability to work independently and as part of a team
- Not Applicable
- Contract
- Other
- Individual and Family Services
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