Client Support Analyst

14 hours ago


Mandaluyong City, National Capital Region, Philippines DICE205 Digital Corporation Full time
Overview

Join to apply for the Client Support Analyst role at DICE205 Digital Corporation

Minimum qualifications and responsibilities are listed below.

Responsibilities
  • Assist in fulfilling requests and resolving issues in coordination with the internal production team as applicable.
  • Inform request status to client and manage their expectations.
  • Create a positive client support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating progress promptly, and handling clients with a professional attitude.
  • Perform maintenance work involving updating and uploading website contents and assets; monitor live systems and perform preventive maintenance as needed.
  • Develop working knowledge on live systems.
  • Communicate with internal senior management periodically on client implementation status updates.
  • Evaluate requirements of end users for change requests or within the scope of maintenance contracts in collaboration with the project management team.
  • Build and maintain strong relationships with colleagues, clients and partners.
  • Handle the dedicated deployment for systems rollout, including direct coordination with brands and stores, ensuring smooth onboarding and providing initial support.
Minimum Qualifications
  • Must be a graduate of any 4-year business or IT course; fresh grads are welcome.
  • Diligent
  • Willing to learn
  • With very good communication skills
  • With pleasing personality
  • Has good written and spoken English
  • Has great attention to detail and is easy to train
  • Candidates with experience in support for system deployment or digital transformation projects is a plus.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

#J-18808-Ljbffr

  • Mandaluyong City, National Capital Region, Philippines beBeeData Analyst Full time ₱50,000 - ₱150,000

    Job OverviewWe are seeking a skilled professional to provide data analysis support and develop predictive models. The ideal candidate will have experience in data cleaning, transformation, and visualization.Conduct data analysis and develop predictive models using statistical tools and techniques.Prepare and maintain high-quality data for reporting and...

  • Financial Analyst

    48 minutes ago


    Mandaluyong City, National Capital Region, Philippines beBeeFinancial Full time ₱800,000 - ₱1,200,000

    Financial Analyst - Transaction Support SpecialistKey Responsibilities:Support the Origination and Execution Division in various activities.Technical Skills Required:Financial analysis and modeling.Debt financing, equity financing, financial advisory services, project finance, and investment banking transactions.Project proposal development and...


  • Makati City, National Capital Region, Philippines beBeeCareer Full time ₱800,000 - ₱1,200,000

    Sr. Analyst, Client Success Management Job Opportunity">We are seeking a highly skilled Sr. Analyst to join our team in Client Success Management. The successful candidate will be responsible for developing survey instruments and managing projects through all phases, including initial launch. Excellent communication skills, proficiency in Microsoft Office,...


  • Mandaluyong City, National Capital Region, Philippines FMC Research Solutions Full time

    OverviewAre you an analytical thinker with a passion for strategy, data, and growth? Do you enjoy turning insights into impactful business decisions? If yes — FMC wants you on our teamWe're on an exciting growth journey and looking for a Business Development/ Analyst Officer who's not just numbers-savvy but also understands business processes and how...


  • Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CLIENT SUPPORT ASSOCIATE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...


  • Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CLIENT SUPPORT ASSOCIATE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...


  • Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱500,000

    Service Desk AnalystThis is a challenging role that requires the ability to answer moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Answers technical queries regarding hardware, software, client and COTS applications as well as network and user administration.Handles support...


  • Mandaluyong City, National Capital Region, Philippines beBeeClientSupport Full time ₱150,000 - ₱250,000

    Our team is seeking a highly skilled and motivated Client Support Analyst to join our ranks. This individual will play a crucial role in ensuring the smooth operation of our systems and providing top-notch support to our clients.Job DescriptionThe ideal candidate will be responsible for assisting in fulfilling requests and resolving issues in coordination...


  • Mandaluyong City, National Capital Region, Philippines beBeeTelecommunications Full time ₱800,000 - ₱1,200,000

    Project Management Operations Analyst RoleWe are seeking a skilled Project Management Operations Analyst to join our team. This individual will play a vital role in ensuring the successful execution of projects by providing support to the Portfolio Manager.This includes coordinating project management activities with internal resources and third-party...

  • Lead Digital Analyst

    3 weeks ago


    Mandaluyong City, National Capital Region, Philippines AIMI Full time

    About the RoleWe are seeking a Lead Digital Analyst (Search) to take charge of paid search campaigns, team enablement and client pitches. This role requires hands-on expertise in paid search platforms, leadership skills and a passion for driving performance through data-driven digital strategies.Key Responsibilities• Develop and execute paid search...