Lead-Customer Experience

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionWe are seeking a visionary and customer-focused Lead-Customer Experience to join our team in Tarlac City,...

Company DescriptionSutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionThe Customer Experience Analyst is responsible for completing the Customer Experience (CX)...

Job Description:Sutherland is a global leader in driving business and digital transformation, partnering with iconic brands worldwide to deliver revenue growth and operational efficiency.We are seeking a visionary and customer-focused Lead-Customer Experience to join our team. As the Lead-Customer Experience, you will be responsible for driving excellence in...

Sales and Operations Leader Job Description:This role involves leading our sales teams to success.About the Role:This role involves overseeing the management of our branches to ensure customer satisfaction.You will be responsible for managing and motivating direct selling teams to achieve sales targets.You will also oversee the growth of branch sales through...

Drive Customer Satisfaction:Sutherland is committed to delivering exceptional customer experiences and driving innovation in the industry.We are seeking a visionary and customer-focused Lead-Customer Experience to join our team. As the Lead-Customer Experience, you will be responsible for driving excellence in customer satisfaction and overseeing the...

About Brandlink PHWe are a dynamic and collaborative BPO company dedicated to delivering exceptional customer service solutions to global clients.Our mission is to provide innovative and personalized experiences that exceed client expectations. We take pride in our fast-paced work culture, where creativity and excellence drive our success.As we continue to...

**About Us**Sutherland is a global leader in driving business and digital transformation. Our team of experts has partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.**Job Description**The Customer Experience Analyst plays a crucial role in completing customer experience observations...

At Neksjob Philippines, we are committed to delivering exceptional customer experiences. As a Client Support Professional, you will be an essential part of our team, responding to customer inquiries and providing solutions that meet their needs.Career Opportunities:College graduates with a passion for customer serviceNo prior experience necessary; on-the-job...

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionWe are seeking a dynamic and customer-focused Lead-Customer Experience to join our team in Clark, Philippines. As...

Company OverviewSutherland is a global provider of business process and technology management services, with an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.We celebrate diversity and promote a positive work environment by conducting ourselves professionally and helping each...

As a Lead - RTA at Sutherland, you will play a critical role in ensuring the success of our operations. Your primary responsibility will be to monitor queues in real-time to identify potential risks to meeting contractual KPIs.About the TeamYou will be part of a dynamic team of hard-working individuals who are passionate about delivering exceptional results....

Job DescriptionDevelop and implement innovative customer experience strategies aligned with organizational goals and objectivesLead and mentor a team of customer experience professionals, fostering a collaborative and customer-centric cultureAnalyze customer feedback, metrics, and KPIs to identify trends and areas for improvement

Company OverviewSutherland Global is a pioneering company in the field of business transformation. With 35 years of experience, we have partnered with prominent brands worldwide to drive revenue growth and operational efficiency.

**Overview**As a key member of the team, you will play a vital role in leading our retail operations to achieve exceptional results. You will be responsible for managing day-to-day store activities, driving sales growth, and ensuring outstanding customer service.You will have a strong background in retail management, with excellent leadership and...

Company Description:Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description:Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....

Company DescriptionSutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The...

Job Overview:This role is an exciting opportunity for talented individuals who want to make a difference in the lives of our customers. As a customer service agent, you will have the chance to work in a fast-paced environment with diverse cultural backgrounds. Your ability to communicate effectively and resolve issues efficiently will make you a valuable...

Key ResponsibilitiesMonitor queues in real-time to identify and address potential risks to meeting contractual KPIs such as Service Level Abandonment %, Line Adherence, Handling Capacity, SIR.Monitor service level performance at interval level against planned AHT, Aux & Shrinkage, and correlate with non-adherence at Consultant level.Extend support to floor...

About TaskUs: TaskUs is a pioneering provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect and grow their brands by leveraging cloud-based infrastructure. We serve clients in the fastest-growing sectors, including social media, e-commerce,...

KEY ACCOUNTABILITIES/DELIVERABLES:Developing top supermarket customers in North Luzon (Tarlac) through the execution of differentiated national and customized activitiesEnsuring regular customer engagement to further build business and relationshipEnsuring perfect basics such as stock availability, replenishment across all branches, visibility and...