Academy Operations Coordinator

2 weeks ago

Manila, National Capital Region, Philippines Pax8 Full time

On-site - Manila Fresh Graduate/Student Diploma Full-time

Job DescriptionDescription

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Position Summary:

The Academy Operations Coordinator provides administrative support to the Academy team. They handle Academy's general administrative and clerical activities. The Coordinator plays a key role in supporting the sales process and sales activities for all Academy offerings. They are customer-focused, communicating externally with Partners as well as internally with other Pax8 departments.

This role is based in Makati City, Metro Manila. Employees are expected to work onsite.

Essential Responsibilities (includes, but is not limited to):

  • Maintain and update lists, files, policies and procedures including ConnectWise
  • Submit, monitor, and resolve requests to internal teams and Vendors
  • Send communications to Partners and internal stakeholders
  • Coordinate and post the Academy Release Notes
  • Coordinate schedules, meetings, and celebratory initiatives.
  • Attend Academy meetings, capture notes, and share action items
  • Assist the Sales Team by scheduling meetings, updating Partner information, and creating opportunities, documents and proposals
  • Process sales prospect inquiries
  • Coordinate communication and activities between the Sales team, Academy, and Prospects
  • Coordinate ILT program scheduling, create courses, manage enrolments and reporting through LMS
  • Peer Group administration and reporting
Ideal Skills, Experience, and Competencies:
  • Strong attention to detail
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Highly organized and detail-oriented.
  • Ability to multi-task and adapt to changes quickly.
  • Excellent typing skills to ensure quick and accurate data entry.
  • Ability to take ownership of tasks and follow through to ensure complete resolution.
  • Experience with relevant software and tools, such as Microsoft Office Suite and SharePoint
Why join Pax8?
  • At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
  • In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too
  • Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
  • Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.
About Us:

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

Equal Opportunities

Pax8 is an equal opportunities employer and welcomes individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

Requirements

Please refer to job description.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • withholds your ID,
  • requires you to provide a guarantee or collects property.
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