Senior Zoho Developer

1 week ago

Manila, National Capital Region, Philippines 24x7 Direct Full time

Philippine-based (Filipino) Applicants Only.

FULL TIME

We are seeking a Senior Zoho Developer with extensive experience in designing, developing, and supporting Zoho applications across the Zoho ecosystem. The ideal candidate will have strong technical skills combined with exceptional English written and verbal communication abilities, including the confidence to handle client phone calls. This role involves direct client interaction, seamless system integrations, and custom solution development, requiring a proactive problem-solver with a customer-focused mindset.

Key Responsibilities

  • Develop, customize, and optimize Zoho applications using Deluge script, APIs, and widgets.
  • Create Zoho Creator applications, custom HTML pages, and CRM canvas views.
  • Build error-free, functional applications tailored to project requirements.
  • Client Support & Communication
  • Provide first-line Help Desk support for Zoho applications via email and phone.
  • Communicate effectively with clients to address system changes, troubleshoot issues, and provide ongoing support.
  • Assist with onboarding new clients, including form design, training, and guidance.
  • Integration & Migration
  • Implement and integrate systems such as Stripe, Xero, Zoho Books, and Zoho Inventory.
  • Manage and reconcile data migrations using Zoho Analytics to ensure accuracy.
  • Training & Documentation
  • Prepare user guides, training materials, and marketing documents.
  • Maintain comprehensive documentation of project workflows, timesheets, and milestones.
  • General Administration
  • Manage user accounts, including setup, modifications, and troubleshooting.
  • Follow up on Zoho support tickets and ensure all client documents are securely filed.
  • Project Management
  • Collaborate on task estimations and project requirements outlined in Zoho Projects.
  • Ensure timely updates of task statuses, milestones, and deliverables.
Requirements
  • Extensive experience with Zoho One, CRM, Creator, Books, Inventory, Desk, Flow, Forms, Sign, Writer, and Zoho Analytics.
  • Proficient in developing with Deluge script and API integrations.
  • Technical Skills
  • Hands-on experience with data migration and reconciliation.
  • Ability to configure third-party integrations, including Stripe and Xero.
  • Communication Skills
  • Strong English written and verbal communication skills.
  • Confident and professional phone manner for client-facing interactions.
  • Ability to prepare clear, concise training materials and respond effectively to written inquiries.
  • Analytical & Problem-Solving
  • Robust testing capabilities to identify and resolve system issues.
  • Ability to improve and optimize workflows and system configurations.
  • Client-Facing Skills
  • Strong interpersonal skills for engaging with clients during onboarding and support.
  • Experience designing client onboarding processes and providing training.
  • Project Management Skills
  • Proficiency in using Zoho Projects or similar tools to manage tasks, timelines, and deliverables.
  • Detail-oriented approach to updating documentation and timesheets.
  • Soft Skills
  • Exceptional organizational skills and ability to prioritize tasks.
  • Adaptability to perform various administrative and technical tasks based on business needs.

Preferred Qualifications

  • Prior experience with Zoho development in a consulting or service-oriented environment.
  • Familiarity with the finance and accounting processes involved in Zoho Books/Xero integration.
  • Certification in Zoho applications or related platforms.

This position offers the opportunity to work on diverse projects across 50+ Zoho applications, requiring strong technical expertise and excellent communication skills to deliver impactful solutions for our clients. If you thrive in a dynamic environment and enjoy both development and client-facing responsibilities, we encourage you to apply.

Compensation and Benefits

  1. Monthly Salary: Php 85,000
  2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
  3. You will be paid extra for overtime and Philippines public holidays
  4. Probation: 6 months and after probation:
  • 10 days annual leave credits
  • 5 days of sick leave
HMO Offered after 6-month probation13th Month Pay after 30 daysLaptop provided after 30 daysPermanent work-from-home role. You will have to use your own internet.SHIFT TIMES: 6AM to 3PM Philippine time, Monday to Friday#J-18808-Ljbffr

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