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Senior Zoho Application Specialist

2 weeks ago

Manila, National Capital Region, Philippines 24x7 Direct Full time
About the Role

In this senior developer position, you will be responsible for designing, developing, and supporting Zoho applications. The ideal candidate will have a strong technical background combined with excellent communication skills.

You will work closely with clients to understand their needs, develop customized solutions, and provide ongoing support. Your expertise in Zoho applications will enable you to seamlessly integrate systems and develop error-free applications tailored to project requirements.

Main Responsibilities

  • Design and develop Zoho applications using Deluge script, APIs, and widgets.
  • Create Zoho Creator applications, custom HTML pages, and CRM canvas views.
  • Bug fixing and optimizing existing applications.
  • Client Support & Communication
  • Handle client inquiries and provide first-line support via email and phone.
  • Assist with onboarding new clients, including form design, training, and guidance.
  • Integration & Migration
  • Implement and integrate systems such as Stripe, Xero, Zoho Books, and Zoho Inventory.
  • Manage data migrations using Zoho Analytics to ensure accuracy.
  • Training & Documentation
  • Prepare user guides, training materials, and marketing documents.
  • Maintain comprehensive documentation of project workflows, timesheets, and milestones.
  • General Administration
  • Manage user accounts, including setup, modifications, and troubleshooting.
  • Follow up on Zoho support tickets and ensure all client documents are securely filed.
  • Project Management
  • Collaborate on task estimations and project requirements outlined in Zoho Projects.
  • Ensure timely updates of task statuses, milestones, and deliverables.

Requirements

  • 5+ years of experience in Zoho application development.
  • Strong understanding of Deluge script and API integrations.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.

This is a unique opportunity to join a growing company and make a real impact on our clients' success.