Corporate Recruiter – BPO Support Hiring

9 hours ago

Muntinlupa, Philippines eClerx Full time

eClerx Muntinlupa City, National Capital Region, Philippines Job Title: Corporate Recruiter – BPO Support Hiring Department: Talent Acquisition / Human Resources Work Arrangement: Full-time About the Role The Corporate Recruiter – BPO Support Hiring is responsible for managing the end-to-end recruitment cycle for non-agent and support roles in a BPO/Shared Services environment. This includes sourcing and hiring for roles such as Workforce Management, Reporting & Analytics, Training, Quality, HR, Finance, IT, and Operations Support. The recruiter will work closely with hiring managers to ensure timely fulfillment of roles while delivering a seamless and professional candidate experience. Key Responsibilities Manage end-to-end recruitment for BPO support functions (WFM, QA, Training, Reporting, HR, Finance, IT, etc.). Partner with Hiring Managers and Operations leaders to understand role requirements, skill sets, and hiring timelines. Execute proactive sourcing strategies through job portals, LinkedIn recruiter searches, talent pooling, referrals, and passive candidate outreach. Conduct behavioral and competency-based interviews to assess skill level and culture fit. Facilitate interview scheduling, stakeholder alignment, offer discussions, and pre-boarding. Maintain candidate records, interview evaluations, and pipeline status in ATS or recruitment trackers. Provide regular recruitment dashboards and pipeline updates to stakeholders. Build and nurture talent pipelines for recurring support positions. Ensure compliance with internal processes and hiring policies. Represent the company in recruitment campaigns, events, and branding activities. Qualifications Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field. 2–4 years of experience in recruitment with at least 1–2 years handling corporate/support hiring for BPO or Shared Services. Demonstrated success in hiring mid-level roles (Analyst, Senior Analyst, Team Lead, Supervisor, Manager). Strong sourcing background using job boards, social media, and direct search (LinkedIn is a must). Ability to manage multiple requisitions in a high-demand, timeline-driven environment. Strong communication, prioritization, and stakeholder management skills. Experience with ATS and recruitment dashboards/reporting. Stakeholder Management & Business Partnering. Data-Driven and Analytical Mindset. Sense of Urgency and Ownership. What We Offer Competitive compensation package. Opportunity to support strategic and business-critical hiring. Clear growth path in Talent Acquisition. A collaborative and inclusive work environment. #J-18808-Ljbffr

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