Technical Support Specialist

Join to apply for the Technical Support Specialist role at Inchcape Digital

Join to apply for the Technical Support Specialist role at Inchcape Digital

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 18,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow

The Digital Delivery Centres accelerate Inchcape’s digital journey by positively impacting the business and its customers through innovative and essential technological solutions.

Through our top talents, we support the mobility of millions of people globally through the power of digital technology.

Purpose of Role:

We’re looking for a hands-on On-Site Technical Support Specialist to ensure smooth operations and strong security across our IT systems. You’ll be the go-to person for troubleshooting, system updates, hardware checks, and network support — playing a key role in keeping our tech running efficiently and securely.

Job Role and Responsibilities:

• Format and prepare computers following company standards
• Deploy software updates and patches
• Collaborate with IT Security to enhance protection measures
• Provide end-to-end technical support to employees
• Diagnose and fix hardware issues
• Manage network configurations and permissions
• Maintain digital inventory of assets and licenses
• Support infrastructure including PBX, CCTV, and telecom equipment
• Assist in trade shows and company events

Qualifications:

• Degree in IT/Computer Science or similar
• 1-3 years of relevant experience
• Knowledge of Windows OS, software installation, and internet technologies
• Familiarity with networks, telephony, PBX, CCTV, and telecom systems
• Strong troubleshooting and task management
• Calm under pressure and effective conflict resolution
• Excellent communication and customer service mindset
• Build a brilliant career, where you’re encouraged and supported to fulfil your ambition, mentored by excellent managers.
• Explore exciting and rewarding career pathways, with regular promotion and performance reviews to help you progress.
• Develop your expertise and upgrade your skills with continuous training in the latest tech advancements.

If you have the skills, passion, and drive to thrive in this role, and you're ready to grow your career with a dynamic global team in the digital space, we want to hear from you

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Automotive, Financial Services, and Technology, Information and Media

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