
Technical Support Specialist
2 days ago
Technical Support Specialist – TigerUX Location: BGC, Taguig City (Hybrid), Philippines Responsibilities Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed. Communicate with customers and technicians via Five9 SoftPhone. Monitor equipment uptime and performance and escalate manufacturers as needed. Follow up with manufacturers, service providers, and internal teams on open tickets. Meet client SLA targets for MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve), including emergency, crisis, VIP, and outage situations. Collaborate with team members through daily stand‑up meetings and other communication tools. Consistently meet work and performance review expectations. Collaborate with other internal and external teams to resolve open tickets. Perform additional tasks assigned. Qualifications Associate or Bachelor’s degree / vocational course and/or relevant certifications. Basic understanding of electrical concepts, including voltage, current, and power. Experience managing wireless carriers, troubleshooting and provisioning/deactivation. Experience with LAN and WAN networks, TCP communication, VPN, and OSI layer troubleshooting. Excellent verbal and written communication in English. Flexibility for shifting and hybrid schedules. Benefits Monthly internet allowance. Performance incentives. Cool workplace amenities (snacks, foosball, ping‑pong, beer‑o‑clock, etc.). Game nights. Internal learning and training programs. Regular team‑building activities, both virtual and in‑person. HMO coverage for you and your dependent. Company Information Industry: Computer and Information Technology (Software) – Human Resources Services. Seniority level: Entry level. Employment type: Full‑time. Job function: Information Technology. #J-18808-Ljbffr
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Technical Support Specialist
4 weeks ago
Taguig, Philippines Inchcape Digital Full timeJoin to apply for the Technical Support Specialist role at Inchcape Digital Join to apply for the Technical Support Specialist role at Inchcape Digital Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future. Our...
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Technical Support Specialist
4 weeks ago
Taguig, Philippines Cerebras Full timeTechnical Support Specialist Location: Taguig City • Job ID: • Schedule: Full-Time/Regular At Rival, we’re transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity. The...
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Technical Support Specialist
3 weeks ago
Taguig, Philippines Yondu, Inc. Full timeOverview Yondu, Inc. Taguig, National Capital Region, Philippines Join to apply for the Technical Support Specialist role at Yondu, Inc. Responsibilities Provide second-level support to queries and issues raised in accordance to incident management and request fulfillment process. Responsible for installing and configuring computer hardware operating...
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Technical Support Specialist
4 weeks ago
Taguig, Philippines Sinch AB Full timeOverview About Sinch Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel...
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Technical Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines SilkRoad Technology Full time ₱900,000 - ₱1,200,000 per yearAt Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...
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Technical Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Rival Full time ₱600,000 - ₱1,200,000 per yearAt Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...
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IT Technical Support
2 weeks ago
Taguig, Philippines Nityo Infotech Inc. Full timeAs an L2 Technical Support Specialist, you will be the next escalation point after L1 support, handling complex technical issues, and providing in-depth troubleshooting. You will collaborate closely with engineering and product teams to resolve recurring issues, and document solutions. Qualifications: Bachelor’s degree in IT, Computer Science, Engineering,...
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Italian Technical Support Specialist
4 weeks ago
Taguig, Philippines Nezda Global Full timeOverview Nezda is hiring Italian Technical Support Specialist. Qualifications Fluent in Italian and English. Graduate of any course. With at least 6 months service desk support experience using Italian language and in BPO setup. Knowledge in Microsoft 365 administration and troubleshooting is an advantage. Responsibilities Assist customers through phone,...
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Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Tigerux Agile Innovation Full time ₱240,000 - ₱300,000 per yearTECHNICAL SUPPORT SPECIALIST - Taguig/HybridResponsibilities:Address EV charger concerns and escalate to manufacturers when needed.Communicate with customers and technicians using Five9 SoftPhone.Monitor charger performance and escalate issues promptly.Coordinate with manufacturers, service providers, and internal teams.Meet response and resolution time...
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Technical Support Representative
6 days ago
Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per yearEmbrace the freedom with iOPEX technologies. Join our awesome journey todayWe are looking for awesome tech-savvy professionals who wants to join our # teamTechnical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Technical Sales Specialist (Pre-dominantly Non-voice)Technical Support Representative...