Service Desk Analyst

About the Role The Service Desk Analyst provides advanced technical support, resolving incidents beyond L1 capability. This role ensures timely resolution of complex IT issues, delivers high-quality customer service, and supports continuous improvement of IT processes and systems. Key Responsibilities - Resolve escalated technical issues and perform...

Overview L1 Service Desk Analyst – 100% onsite in McKinley Hill, Taguig City, Philippines; Graveyard Shift or Shifting Schedule. About This Role: As an L1 Service Desk Analyst, you will be expected to provide level 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Qualifications: With...

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: IT Service Desk Analyst Company Industry: BPO Work Location: BGC, Taguig Work Schedule: Shifting schedule Salary: Php 30,000-40,000 Work Set Up: On-site JOB REQUIREMENTS: College Graduate/Undergraduate are open to apply. At least 1-year BPO experience and...

Role: L1 Service Desk Analyst Work Location:Science Hub Tower or One World Tower, McKinley Hill, Taguig City (Few blocks away from Venice Grand Canal Mall) Work Schedule: Candidate must be amenable to work in a shifting schedule. Work Set Up:This 100% onsite/office reporting. Open, log, prioritize, assign, close tickets logged in the IT Service Desk. ...

We're Hiring: Service Desk and Security Analyst! We are looking for a Hybrid Service Desk and Security Analyst who can tackle complex IT challenges while also playing a key role in our cybersecurity operations. The ideal candidate brings a passion for both IT service management and cybersecurity, with a strong desire to grow in both fields. This is a...

Eastvantage, Taguig, National Capital Region, Philippines Overview Join to apply for the Service Desk Analyst role at Eastvantage . Responsibilities Provide first and second level support for IT incidents and requests, ensuring timely and accurate resolution. Monitor and troubleshoot IT systems and platforms, such as Datto RMM, Addigy, Microsoft 365, Google...

Direct message the job poster from IT BY DESIGN Actively Hiring | Leadership & High-Impact Roles | New Jersey & Philippines Position Summary: As a System Engineer at IT By Design, you will be the first line of defense for our global clients—providing timely, high-quality technical support across desktop hardware, software, network issues, and more....

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

OverviewWe're Hiring: L1 Service Desk Analyst (Urgent Requirement)Are you tech-savvy, eager to learn, and have excellent English communication skills? This could be the breakthrough opportunity you've been waiting forWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (just a few blocks away from Venice Grand Canal Mall)Work...

Role:Provide first level diagnostics and problem resolution for Windows, Mac, Ubuntu/Linux, manufacturing tool automation, manufacturing applicationsTicket queue monitoring and ticket routingTI specific application monitoring tool (Sentinel)Receiving, documenting, resolving and/or escalating service requests/incidents via web tickets or phone calls.Work with...