Junior Training and Quality Specialist

4 weeks ago

Taguig, Philippines IT Managers, Inc. Full time

Develop technical training strategy for department. Establish training criteria and grading scales. Identify the learning needs, goals, and objectives. Understand the audience and their existing knowledge and skills. Plan the learning objectives, assessment tools, content, and delivery methods. Create a detailed blueprint for the training program. Shared responsibility for research of the content on the Knowledge Management tool. Serve as second level resource (SME) for the stakeholders, partners, and customers for the more difficult questions and problems. Create and assemble the content and learning materials based on the design plan. Develops curriculum and utilizes training needs analysis and instructional design for different training needs. Document and maintain industry standards for technical training. Facilitates and conducts instructor-led, face-to-face and online/virtual training classes. Create training documentation, such as job aids, handouts, presentations, LMS and Web Training pages, videos, WBT Courses based. Follows up with New-Hires on a weekly and monthly basis and provide recommendations to the Managers and Supervisors on the status of the New-Hires. Produce training reports on a weekly, monthly, and quarterly basis. Deliver the training to the target audience. Assess the effectiveness of the training program. Provide management with performance-based training evaluations. Flexibility with schedule to ensure availability meetings, and any special project. Involved in the recruitment process. Performs other work duties as assigned. Seniority level Associate Employment type Contract Job function Training Information Services #J-18808-Ljbffr

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