Service Coordinator

1 week ago


Laguna Philippines True-Temp Corporation Full time

Job Description Responsibilities Responds to customer complaints. Evaluates and resolves problems of the customer. Assists in installing equipment. Analyzes, inspects, and reviews findings to determine the solution to the problem that the customer demands. Works alongside the sales team. Offers customer training for the product. Repairs, tests, and maintains equipment as well as monitors performance of the product. Provides customers with regular reports and feedback on their service requests. Develops and maintains relations with customers. Reports common complaints of customers to top management in order to address the situation for future reference. Makes recommendations to maintenance technicians. Offers feedback on product development, features, and functions. Leads in improving and maintaining customer satisfaction. Performs other tasks as assigned by the management from time to time. #J-18808-Ljbffr



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