Training & Onboarding Specialist (Remote)

2 weeks ago

Parañaque, Philippines TalentPop App Full time

Overview

Training & Onboarding Specialist (Remote)

At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

Responsibilities
  • Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
  • Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
  • Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
  • Develop and update training materials to meet the evolving needs of different teams.
  • Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.
What You’ll Need To Succeed
  • 1–2 years of experience in training, onboarding, or related people development roles.
  • Experience as a virtual assistant is a plus.
  • Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
  • Hands-on experience with Shopify, Klaviyo, or similar tools.
  • Strong communication and facilitation skills—you know how to guide, inspire, and support others.
  • Bonus points for familiarity with Canva, Trainual, and Loom.
  • A self-starter mindset with sharp attention to detail and a team-first attitude.
Technical Requirements
  • Computer or laptop with at least an i5 processor (or equivalent).
  • Stable internet connection with a minimum of 20 Mbps upload and download speeds.
Why Join TalentPop App
  • Fully remote work setup with flexible collaboration.
  • Paid time off to rest, recharge, and stay balanced.
  • Health and dental coverage to keep you feeling your best (or a monthly health stipend).
  • Recognition programs and growth opportunities within the team.
  • Exciting holiday incentives and other team rewards.
  • Competitive hourly pay with performance-based annual increases.
  • Clear career advancement pathways in a fast-growing company.
  • A supportive, high-performing team that values transparency and collaboration.
Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources
  • Industries: IT Services and IT Consulting

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

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