Claims Manager

19 hours ago


Metro Manila Philippines CXC Full time

Overview

We’re looking for a Claims Manager to take ownership of non-life insurance claims (motor, property, casualty, liability). You’ll ensure claims are handled efficiently, accurately, and with excellent customer service , while contributing to process improvements and supporting the company’s operational goals.

What We’re Looking For
  • 5+ years of experience in non-life insurance claims (motor, property, casualty, liability).
  • Strong knowledge of Philippine insurance laws, regulations, and claims practices .
  • Proven analytical, problem-solving, and decision-making skills.
  • Excellent communication and stakeholder management abilities.
  • Bachelor’s degree in Business, Insurance, Risk Management, or related field.
  • Detail-oriented, proactive, and committed to delivering high-quality claims outcomes.
What You’ll Do
  • Manage end-to-end non-life claims operations – from assessment and investigation to resolution.
  • Review and handle complex or high-value claims, ensuring fair and timely resolution.
  • Ensure compliance with Philippine insurance laws, regulations, and company policies.
  • Build and maintain strong relationships with clients, brokers, and adjusters.
  • Analyze claims data to identify trends, optimize processes, and increase efficiency.
  • Prepare reports on claims performance and provide insights and recommendations to management.
  • Collaborate with underwriting, finance, operations, and risk teams to ensure smooth workflows.
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Insurance, Banking, and Financial Services

We’ve removed non-relevant boilerplate and job-board-specific notices to focus on the role and its requirements.

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