Customer And Sales Engagement Specialist

Job Description 1

Sales, Marketing, and Global Services (SMGS) is looking for a Sales Operations Specialist in Manila, Philippines with broad technical skills, strong financial acumen and a deep operational and analytical background to assist the Sales Operations team in creating efficiencies, assessing performance and reporting & delivering results. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.

Qualifications : 3+ years of data, functional or operational analysis, based on large volumes of data; BS/BA degree in Finance, Economics, Statistics, Business or similar; proficient in Excel and able to create and troubleshoot complex spreadsheets; ability to develop new ideas and creative solutions; advanced problem-solving skills for difficult and complex issues; experience communicating results to operations and business leaders.

Key responsibilities include, but are not limited to:

• Support the development of continuously-evolving operational and financial models and methodologies, executing quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
• Develop an understanding of sales metrics, reporting tools, and data structure to identify issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or tools.
• Develop relationships with sales operations, sales, finance, partner, and other functional teams to identify and address reporting issues.
• Maintain and develop financial tools or reports that align with monthly business reviews, annual planning, and forecasting processes.
• Create WW financial and operational templates and processes to standardize disparate information for reporting and metrics tracking.
• Generate ad hoc and monthly recurring financial and operational performance analysis based on stakeholder needs.
• Create mechanisms that provide recommendations through ad hoc data retrieval and analysis.
• Create new tools and business processes that simplify, standardize and enable operational excellence.
• Must be comfortable working in a remote location supporting a global organization.

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Location: Mandaluyong, National Capital Region. Posted today. Job Viewed. Tap Again To Close.

Start date : SEPTEMBER/OCTOBER

Qualifications :

• At least SHS Graduate
• With 6 months BPO SALES experience
• Good to excellent English communication skills
• 1-day Process (SAME DAY JO)

Offer :

• Plus allowances
• Monthly performance incentives
• HMO

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Job Types : Full-time, Permanent, Fresh graduate

Salary : Php26,000.00 - Php28,000.00 per month

Benefits :

• Company Christmas gift
• Company events
• Flexible schedule
• Free parking
• Health insurance
• On-site parking
• Paid training
• Promotion to permanent employee
• Transportation service provided

Schedule :

• 8 hour shift
• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Fixed shift
• Flexible shift
• Holidays
• Late shift
• Night shift
• Overtime
• Weekends

Supplemental pay types :

• 13th month salary
• Overtime pay
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate: Mandaluyong City: Reliably commute or planning to relocate before starting work (required).

Application Question(s): ARE YOU STILL EMPLOYED? ARE YOU WILLING TO WORK ONSITE

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Location: Makati, National Capital Region. Posted today. Job Viewed. Tap Again To Close.

Company : Avaloq

Job Description :

Your Team
The overall aim and target of this function is to secure the customer and prospect’s operational stability and improve the service level satisfaction. The team supports the Key Account Manager and Sales Manager operationally, enabling them to focus on relationships and upselling opportunities. You will be part of a commercial team managing client relationships and new business development in the region, working in a support team of four.

Your mission :

• Support the sales team in drafting and processing contracts according to internal standards.
• Be Clients and Account Managers’ SPOC for financial and billing topics; provide supporting documents where necessary.
• Keep clients’ annual recurring fee due up to date and ensure correct invoicing of all projects & services based on contracts.
• Manage client and partner invoicing and receivables.
• Support sales team in preparing presentations, documentation, and meetings with clients/prospects.
• Support account plans and the creation of presentations to stakeholders.
• Ensure data accuracy within management reporting systems and present data to stakeholders.
• Documentation administration within the team; assist with induction and training of new joiners.
• Support Regional Sales organization in logistics, documentation, and meeting execution.

Qualifications :

• Bachelor’s degree or equivalent
• At least 2 years of experience in a support/operation/receivable function
• Advanced Microsoft Office skills, especially Excel, Word and PowerPoint
• Ability to multitask and adapt to changes quickly
• Team player; adaptable and collaborative with all levels of seniority
• Ability to handle difficult situations calmly and confidently
• Forward thinking and proactive; highly organized
• Fluent in English

You will get extra points for knowledge/experience in wealth management.

Additional Information

We offer hybrid work model, competitive base salaries, and performance incentives. Avaloq is committed to equal employment opportunities and an inclusive culture. All descriptions are written in inclusive language.

This advertiser has chosen not to accept applicants from your region.

Location: Makati, National Capital Region. Posted today. Job Viewed. Tap Again To Close.

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