Operations Supervisor

4 weeks ago

Manila, Philippines RELX Full time

Job Description

Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry.

Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies.

Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, joint ventures, business development, internal communications, budgeting).

Responsibilities are typically diverse and vary according to the organization's changing needs; this discipline is not typically classified into a single Function (e.g., Engineering, Finance, Human Resources).

Supervises the daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the results of the team.

Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors.

Solves problems based on practice and precedent. Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager.

Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20% of time performing the work supervised.

Qualifications:

  • Must possess at least a Bachelor's/College Degree, any field
  • Preferably with at least 2 years of leadership experience in sales ( Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
  • Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
  • Strong people and stakeholder relationship management skills
  • Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
  • Strong organizational, prioritization and delegation skills
  • Proven problem solving and analytical skills

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .

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